Control panel message types, Status messages | HP 3550 manual

Control panel message types

The control panel displays four types of messages that can indicate the status of or problems with the printer.

Status messages

Status messages reflect the current state of the printer. They inform you of normal printer operation and require no interaction to clear them. They change as the state of the printer changes. Whenever the printer is ready, not busy, and has no pending warning messages, the status message Ready is displayed if the printer is online.

Warning messages

Warning messages inform you of data and print errors. These messages typically alternate with the Ready or Status messages and remain displayed until the button is pressed. If CLEARABLE WARNINGS is set to JOB in the printer’s configuration menu, these messages are cleared by the next print job.

	Error messages
	Error messages communicate that some action must be performed, such as adding paper or
	clearing a paper jam.
	Some error messages are auto-continuable. If AUTO CONTINUE=ON is set in the menus,
	the printer will continue normal operation after displaying an auto-continuable error message
	for 10 seconds.
	Any button pressed during the 10-second display of an auto-continuable error message will
NOTE
	override the auto-continue feature and the function of the button pressed will take
	precedence. For example, pressing the STOP button will pause printing and offer the option
	cancel the print job.

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by turning the printer off and then on. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required.

The following table lists and describes control panel messages in alphabetical order.

ENWW	Control panel message types 133

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HP 3550 manual Control panel message types, Status messages, Error messages, Critical error messages

Contents

Use Page User Guide Copyright and License HP service agreements Online ServicesHP customer care HP toolbox HP support and information for Macintosh computers Table of contents O configuration Vii Managing the printer Viii Problemsolving Appendix C Printer specifications Glossary Index Printer basics Where to look for more information Quick access to printer informationSetting up the printer User guide links Using the printer HP Color LaserJet 3550 printer Printer configurationsHP Color LaserJet 3550n printer HP Color LaserJet 3700n printer HP Color LaserJet 3700 printer HP Color LaserJet 3700dtn printer HP Color LaserJet 3700dn printer Features Printer features Paper handling Accessories HP Color LaserJet 3550 series printer Connectivity AccessibilitySupplies Front view shown with 500-sheet paper feeder Walk around Back and side view Printer drivers Printer software Operating system Operating system JetReadyPCL PS Emulation Software for networks HP Web JetadminAdditional drivers Linux UtilitiesHP toolbox Other components and utilities Network administratorWindows Macintosh OS Supported paper weights and sizes Print media specificationsTray Dimensions Weight or thickness Capacity Tray 1 paper sizes1 Tray 2 paper sizes1 Automatic 2-sided printing Dimensions Weight and thicknessTray 3 paper sizes1 Control panel Control panel buttons Control panel overviewControl panel buttons and lights Button name Function Indicator Control panel indicator lightsDisplay Button name Printer display Accessing the control panel from a computer Getting started basics Control panel menusReady Menu hierarchy To access the menusInformation menu Paper handling menu Configure device menu Diagnostics menu Manual Sensor Test Paper path testComponent Test PRINT/STOP Test Print Usage Information menuPrint File Directory Print PCL Font List Menu item Value Description Paper handling menuTray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 Type Printing menu Configure device menuManual Feed OFF Courier Font Regular Dark Menu item Values Wide A4 YES Print PS Errors OFF Print quality menu Symbol setAppend CR to LF Suppress Blank Pages Adjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is Adjust TraySource Guard Fuser System setup menu Minutes HourHours See Auto continue for more information Menu Resets menu None Diagnostics menu Tray behavior options use requested tray and manually feed Changing printer control panel configuration settingsTo set use requested tray To set PowerSave time PowerSave timeTo set manually feed prompt Display brightness To disable or enable PowerSaveTo set the display brightness To set the personality Auto continueTo set the clearable warnings To set the auto continue Supplies lowTo set supplies low reporting To set jam recovery response Jam recoveryLanguage To select language Using the printer control panel in shared environments Configuration Connecting the USB cable USB configurationUSB port connection Parallel port connection Available enhanced I/O interfaces HP Jetdirect print servers Windows and Windows NT networks NetWare networksAppleTalk networks UNIX/Linux networks Configuring TCP/IP parameters Network configuration Configuring TCP/IP parameters using Bootp or Dhcp Setting an IP address Setting the subnet mask Setting the default gateway Setting the syslog server Setting the link speed Setting the idle timeout Disabling network protocols optional To disable IPX/SPX To disable DLC/LLC To disable AppleTalk Printing tasks Source Controlling print jobsType and Size Gaining access to printer driver settings Priority for print settingsOperating System Temporary change settings For print jobs Permanently change default settings1 Change settings that you want Paper to avoid Selecting paperPaper that can damage the printer Enww Configuring size Configuring traysConfiguring type Tray 1 custom paper DimensionUnit of measure Loading paper into Tray Printing from Tray 1 multipurpose tray Enww Printing envelopes from Tray To load envelopes into Tray Address type Left margin Top margin Printing envelopes Printing from Tray 2 and Tray Enww Loading paper into Tray Enww Enww Transparencies Printing on special mediaGlossy paper Colored paper Heavy paper Labels Preprinted forms and letterhead HP LaserJet Tough paperRecycled paper Sided duplex printing Control panel settings for automatic 2-sided printingAutomatic 2-sided printing available for the HP Color LaserJet 3700dn and 3700dtn printers Manual 2-sided printing Options for binding 2-sided printing jobs On the Finishing tab, select Print on Both Sides Manually To manually print on two sides duplex Enww Printing a different first Special printing situationsPrinting on custom-size paper Stopping a print request To stop the current print job using the software application Managing memory HP Color LaserJet 3700 series printer only Managing the printer Menu map Printer information pagesTo select Print Menu MAP Press to select Print Configuration ConfigurationSupplies status To print the supplies status Press to select Print File Directory Demo Enww Connection To access the embedded Web server using a network Information tab Settings tab Other links Networking tab Supported operating systems Using the HP toolboxSupported browsers To view HP toolbox HP toolbox sections Troubleshooting tabStatus tab Alerts tab Set up status alerts Advanced Printer Settings windowSet up e-mail alerts Administrative settings HP toolbox links Settings tabInformation tab Network tab 101 Color HP ImageREt Using colorPaper selection Standard red-green-blue sRGB Cmyk ink set emulation PostScript only Managing color Automatic or manual color adjustmentPrint in Grayscale Manual color options Managing color Matching colors 107 Maintenance Supplies life Managing supplies Press to highlight Print Supplies Status Checking the print cartridge lifeCartridge Replace Color Using HP Web Jetadmin Using the HP toolboxPrint cartridge storage HP print cartridges HP fraud hotline Print cartridge authentication Replacing supplies and parts Supply replacement guidelinesLocating supplies and parts Changing print cartridges To change the print cartridge Enww Replacing the transfer kit To replace the transfer unit Recycle Enww Replacing the fuser and pickup roller To reset the transfer unit countTo replace the fuser Enww Enww Enww Enww To replace the pickup roller Remove the new pickup roller from the bag Message NEW Fuser KIT To reset the fuser count To clean the printer using the printer control panel Cleaning the printer Software Information location Configuring e-mail alerts Enww 131 Problemsolving Factors affecting printer performance Basic troubleshooting checklist Critical error messages Error messagesControl panel message types Status messages Control panel messages Control panel messages 13.XX.YY JAM Inside Front Door 13.XX.YY JAM in Tray13.XX.YY JAM Inside Upper Rear Door Buffer Overflow Insufficient MemoryParallel I/O Buffer Overflow Serial I/O Buffer Overflow BAD Serial Transmission Printer ErrorUnexpected Size in Tray Load Tray X Type Size Unexpected Type in Tray Memory No System Dimm a Bank B Xxxx Printer Error Storage Error Settings Changed8X.YYYY EIO Error Permanent Storage Full JOB Name Cleaning Data ReceivedCannot Duplex Check Rear BIN Cannot Duplex Check Paper Flash Device Failure Do not Power OFF Flash File Operation FailedFlash File System is Full Flash is Write Protected Install Transfer Unit Install Color CartridgeIncorrect Color Cartridge Initializing permanent storage Manually Feed Output Stack Do not Power OFF NON HP Supply USE NON HP Supply DetectedOrder Color Cartridge Order Fuser KIT Paper Path Test ConfigurationDemo Event LOG Registration Intermittent ModeSupplies Status Usage RAM Disk is Write Protected RAM Disk File System is FullReload Tray X Trnsprncy Size Remove ALL Print Cartridges To exit press Cancel Job keyRemove AT Least ONE Print Cartridge Replace Color Cartridge Replace Transfer KIT Replace Supplies Unsupported Data on Unauthorized Supply in USEFS Dimm in Slot USE Tray X Type Size Paper jams Paper jam recoveryPaper jam locations shown without optional Tray To disable paper jam recovery Common causes of paper jams SolutionCommon causes of paper jams1 Cause Common causes of paper jams Cause Jam in Tray Clearing paper jams Clearing paper jams Jam in Tray 2 or Tray Printing on special media for more information Jam inside the upper rear door Enww Jam inside the fuser area Enww Enww Enww Enww Jam inside the lower rear door rear output bin Jam inside the front door Enww Jam in the duplexer Enww Paper handling problems Paper handling problemsPrinter feeds multiple sheets Two pages are printed on one piece of paper Cause Paper does not feed automatically Printer pulls from incorrect tray Cause Paper does not feed from Trays 2 Paper does not feed automatically Cause Envelopes jam or will not feed in the printer Cause Transparencies or glossy paper will not feed CauseOutput is curled or wrinkled Cause Solution Prints on one side even when 2-sided duplex was selected Paper path test Troubleshooting information pages Event log RegistrationTo highlight Print Test To select Print Test Printer response problems Printer response problemsNo display message Control panel display is hard to read Cause Printer is on but is not receiving data Cause See Changing printer control panel configuration settings Unable to select the printer from the computer Cause Printer control panel problems Printer control panel problemsControl panel settings work incorrectly Cause Unable to select Tray 3 optional 500-sheet paper feeder Color printing problems Color printing problemsPrinting black instead of color Incorrect shade Click Settings Inconsistent colors after installing a print cartridgePrinted colors do not match screen colors Cause Incorrect printer output Incorrect printer output Partial printout Guidelines for printing with different fontsManual 2-sided print job is ordered incorrectly Enww Software application problems Software application problemsUnable to change system selections through software Unable to select a font from the software Cause Print quality problems associated with paper Print quality troubleshootingOverhead transparency defects Print quality problems associated with paper jams Print quality problems associated with the environmentPrint quality troubleshooting pages Calibrating the printer 193 Supplies and accessories Spare parts and supplies availability Part Part number Supplies, accessories, and part numbersType/size J3258B Part Part number Type/size Enww Hewlett-Packard limited warranty statement Service and support Appendix B Service and support Page On-site service agreements HP maintenance agreementsExtended warranty Next-day on-site service To repack the printer Repacking the printer Enww Specifications information Printer specificationsPhysical dimensions Product Height Depth Width Weight Volt Models Minimum recommended circuit Capacity Power consumption average, in watts1Volt Models Acoustic emissions HP Color LaserJet 3700 series printer Operating environment specificationsAcoustic emissions HP Color LaserJet 3550 series printer1 Enww FCC regulations Regulatory informationEnvironmental product stewardship program Protecting the environment Toner consumption Power consumptionPaper use Plastics Paper Material Safety Data Sheet Msds Extended warrantyMaterial restrictions For more information Enww Declaration of Conformities Conforms to the following Product Specifications Regulatory Model Number4 Regulatory Model Number2 Laser safety Safety statementsCanadian DOC regulations EMI statement Korea Vcci statement Japan Luokan 1 laserlaite Klass 1 Laser Apparat Laser statement for Finland Enww Working with memory Printing a configurationPrint server cards Printer memory To install memory and font DIMMs Installing memory and font DIMMs Installing memory and font DIMMs Enww Enww Enabling memory To enable memory for WindowsEnabling the language font Dimm To enable fonts from the PCL 6 printer driver for Windows Checking Dimm installationTo check Dimm installation To install an HP Jetdirect print server card Enww Enww Glossary Bootp IPX/SPX PJL TCP/IP Index Symbols/Numerics Language Warranty Enww Page Q5990-90940