Common causes of paper jams (continued)

Cause

Solution

 

 

Printer supply items have reached the end of

Check the printer control panel for messages

their useful life.

prompting you to replace supplies, or print a

 

supplies status page to verify the remaining life

 

of the supplies. See Replacing supplies and

 

parts for more information.

 

 

Paper was not stored correctly.

Replace the print paper. Paper should be stored

 

in the original packaging in a controlled

 

environment.

1If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. For more information, see http://www.hp.com/support/clj3550 for the HP Color LaserJet 3550 series printer and http://www.hp.com/support/clj3700 for the HP Color LaserJet 3700 series printer.

ENWW

Common causes of paper jams 155