Control panel messages (continued)

Control panel message

Description

 

Recommended action

 

 

 

 

 

53.XX.ZZ

An error occurred in some memory of

 

For the HP Color LaserJet 3700 series

DIMM A BANK B

the printer.

 

printer only.

Values A and ZZ are as follows:

 

If prompted to do so, press STOP to

alternates with

 

A DIMM Type

 

continue. The printer should come to the

 

 

To continue press

 

Ready state, but will not make full use of

 

 

the STOP key

1 DIMM Slot 1

 

all memory installed.

2 DIMM Slot 2

 

or

 

 

 

 

 

 

 

3 DIMM Slot 3

1.

Turn the printer off.

 

4 DIMM Slot 4

2.

Verify that all SDRAM meets

 

ZZ Error number

 

 

specifications and is correctly seated.

 

3.

Turn the printer on.

 

00 DIMM UNSUPPORTED

 

4.

If the problem persists, call HP

 

01 DIMM SPD FAILURE (unrecognized

 

 

 

support.

 

memory)

 

 

 

 

 

 

 

 

03 FAILED SELF-TEST

 

 

 

 

 

 

 

 

 

 

54.X PRINTER

A printer command error has occurred.

1.

Turn the printer off and then back on.

ERROR

 

2.

If the message persists, contact

 

 

 

 

HP support.

 

 

 

 

 

 

55.X

A printer command error has occurred.

1.

Press to continue.

PRINTER ERROR

 

2.

If the message persists, turn the

alternates with

 

 

 

printer off and then back on.

 

3.

If the message persists, contact

To continue

 

 

 

 

HP Support.

 

 

 

 

turn off then on

 

 

 

 

 

 

 

 

 

 

 

57.X

A printer fan error has occurred.

1.

Turn the printer off and then back on.

PRINTER ERROR

 

2.

If the message persists, contact

alternates with

 

 

 

HP Support.

 

 

 

 

 

To continue

 

 

 

 

 

turn off then on

 

 

 

 

 

 

 

 

 

 

 

59.X

A printer motor error has occurred.

1.

Turn the printer off and then back on.

PRINTER ERROR

 

2.

If the message persists, contact

alternates with

 

 

 

HP Support.

 

 

 

 

 

To continue

 

 

NOTE

turn off then on

 

 

This message might also appear if the

 

 

transfer unit is missing or incorrectly

 

 

 

 

 

 

installed. Ensure that the transfer unit is

 

 

 

correctly installed.

 

 

 

 

 

 

62 NO SYSTEM

No system was found.

1.

Turn the printer off and then back on.

 

 

2.

If the message persists, contact

 

 

 

 

HP Support.

 

 

 

 

 

 

ENWW

Control panel messages 139