Dimm a Bank B, No System | HP 3550 instruction

Control panel messages (continued)

Control panel message 53.XX.ZZ

DIMM A BANK B

alternates with

To continue press the STOP key

54.X PRINTER ERROR

55.X

PRINTER ERROR

alternates with

To continue turn off then on

57.X

PRINTER ERROR

alternates with

To continue turn off then on

59.X

PRINTER ERROR

alternates with

To continue turn off then on

Description

An error occurred in some memory of the printer.

Values A and ZZ are as follows:

A DIMM Type

1 DIMM Slot 1

2 DIMM Slot 2

3 DIMM Slot 3

4 DIMM Slot 4

ZZ Error number

00 DIMM UNSUPPORTED

01 DIMM SPD FAILURE (unrecognized memory)

03 FAILED SELF-TEST

A printer command error has occurred.

A printer command error has occurred.

A printer fan error has occurred.

A printer motor error has occurred.

Recommended action

For the HP Color LaserJet 3700 series printer only.

If prompted to do so, press STOP to continue. The printer should come to the Ready state, but will not make full use of all memory installed.

or

1.Turn the printer off.

2.Verify that all SDRAM meets specifications and is correctly seated.

3.Turn the printer on.

4.If the problem persists, call HP support.

1.Turn the printer off and then back on.

2.If the message persists, contact HP support.

1.Press to continue.

2.If the message persists, turn the printer off and then back on.

3.If the message persists, contact HP Support.

1.Turn the printer off and then back on.

2.If the message persists, contact HP Support.

1.Turn the printer off and then back on.

2.If the message persists, contact HP Support.

NOTE

This message might also appear if the transfer unit is missing or incorrectly installed. Ensure that the transfer unit is correctly installed.

62 NO SYSTEM

No system was found.

1. Turn the printer off and then back on.

2. If the message persists, contact HP Support.

ENWW	Control panel messages 139

Image 151

HP 3550 manual Dimm a Bank B, No System

Contents

Use Page User Guide Copyright and License HP toolbox Online ServicesHP service agreements HP customer care HP support and information for Macintosh computers Table of contents O configuration Vii Managing the printer Viii Problemsolving Appendix C Printer specifications Glossary Index Printer basics User guide links Quick access to printer informationWhere to look for more information Setting up the printer Using the printer HP Color LaserJet 3550 printer Printer configurationsHP Color LaserJet 3550n printer HP Color LaserJet 3700n printer HP Color LaserJet 3700 printer HP Color LaserJet 3700dtn printer HP Color LaserJet 3700dn printer Features Printer features Paper handling Accessories HP Color LaserJet 3550 series printer Connectivity AccessibilitySupplies Front view shown with 500-sheet paper feeder Walk around Back and side view Printer drivers Printer software PS Emulation Operating system JetReadyOperating system PCL Software for networks HP Web JetadminAdditional drivers Linux UtilitiesHP toolbox Macintosh OS Network administratorOther components and utilities Windows Tray 1 paper sizes1 Print media specificationsSupported paper weights and sizes Tray Dimensions Weight or thickness Capacity Tray 2 paper sizes1 Automatic 2-sided printing Dimensions Weight and thicknessTray 3 paper sizes1 Control panel Button name Function Control panel overviewControl panel buttons Control panel buttons and lights Button name Control panel indicator lightsIndicator Display Printer display Accessing the control panel from a computer Getting started basics Control panel menusReady Paper handling menu To access the menusMenu hierarchy Information menu Configure device menu Diagnostics menu PRINT/STOP Test Paper path testManual Sensor Test Component Test Print PCL Font List Information menuPrint Usage Print File Directory Menu item Value Description Paper handling menuTray 1 Type Tray 2 Size Tray 3 Size Tray 2 Type Tray 3 Type Printing menu Configure device menuManual Feed OFF Courier Font Regular Dark Menu item Values Wide A4 YES Print PS Errors OFF Suppress Blank Pages Symbol setPrint quality menu Append CR to LF Guard Fuser Adjust TrayAdjust Tray 1, Adjust Tray 2, and Adjust Tray 3 is Source System setup menu Minutes HourHours See Auto continue for more information Menu Resets menu None Diagnostics menu Tray behavior options use requested tray and manually feed Changing printer control panel configuration settingsTo set use requested tray To set PowerSave time PowerSave timeTo set manually feed prompt Display brightness To disable or enable PowerSaveTo set the display brightness To set the personality Auto continueTo set the clearable warnings To set the auto continue Supplies lowTo set supplies low reporting To select language Jam recoveryTo set jam recovery response Language Using the printer control panel in shared environments Configuration Connecting the USB cable USB configurationUSB port connection Parallel port connection Available enhanced I/O interfaces HP Jetdirect print servers UNIX/Linux networks NetWare networksWindows and Windows NT networks AppleTalk networks Configuring TCP/IP parameters Network configuration Configuring TCP/IP parameters using Bootp or Dhcp Setting an IP address Setting the subnet mask Setting the default gateway Setting the syslog server Setting the link speed Setting the idle timeout Disabling network protocols optional To disable IPX/SPX To disable DLC/LLC To disable AppleTalk Printing tasks Source Controlling print jobsType and Size Permanently change default settings1 Priority for print settingsGaining access to printer driver settings Operating System Temporary change settings For print jobs Change settings that you want Paper to avoid Selecting paperPaper that can damage the printer Enww Configuring size Configuring traysConfiguring type Tray 1 custom paper DimensionUnit of measure Loading paper into Tray Printing from Tray 1 multipurpose tray Enww Printing envelopes from Tray To load envelopes into Tray Address type Left margin Top margin Printing envelopes Printing from Tray 2 and Tray Enww Loading paper into Tray Enww Enww Colored paper Printing on special mediaTransparencies Glossy paper Heavy paper Labels Preprinted forms and letterhead HP LaserJet Tough paperRecycled paper LaserJet 3700dn and 3700dtn printers Control panel settings for automatic 2-sided printingSided duplex printing Automatic 2-sided printing available for the HP Color Manual 2-sided printing Options for binding 2-sided printing jobs On the Finishing tab, select Print on Both Sides Manually To manually print on two sides duplex Enww Stopping a print request Special printing situationsPrinting a different first Printing on custom-size paper To stop the current print job using the software application Managing memory HP Color LaserJet 3700 series printer only Managing the printer Menu map Printer information pagesTo select Print Menu MAP To print the supplies status ConfigurationPress to select Print Configuration Supplies status Press to select Print File Directory Demo Enww Connection To access the embedded Web server using a network Information tab Settings tab Other links Networking tab To view HP toolbox Using the HP toolboxSupported operating systems Supported browsers Alerts tab Troubleshooting tabHP toolbox sections Status tab Administrative settings Advanced Printer Settings windowSet up status alerts Set up e-mail alerts Network tab Settings tabHP toolbox links Information tab 101 Color Standard red-green-blue sRGB Using colorHP ImageREt Paper selection Cmyk ink set emulation PostScript only Manual color options Automatic or manual color adjustmentManaging color Print in Grayscale Managing color Matching colors 107 Maintenance Supplies life Managing supplies Press to highlight Print Supplies Status Checking the print cartridge lifeCartridge Replace Color HP print cartridges Using the HP toolboxUsing HP Web Jetadmin Print cartridge storage HP fraud hotline Print cartridge authentication Changing print cartridges Supply replacement guidelinesReplacing supplies and parts Locating supplies and parts To change the print cartridge Enww Replacing the transfer kit To replace the transfer unit Recycle Enww Replacing the fuser and pickup roller To reset the transfer unit countTo replace the fuser Enww Enww Enww Enww To replace the pickup roller Remove the new pickup roller from the bag Message NEW Fuser KIT To reset the fuser count To clean the printer using the printer control panel Cleaning the printer Software Information location Configuring e-mail alerts Enww 131 Problemsolving Factors affecting printer performance Basic troubleshooting checklist Status messages Error messagesCritical error messages Control panel message types Control panel messages Control panel messages 13.XX.YY JAM Inside Front Door 13.XX.YY JAM in Tray13.XX.YY JAM Inside Upper Rear Door Serial I/O Buffer Overflow Insufficient MemoryBuffer Overflow Parallel I/O Buffer Overflow Load Tray X Type Size Unexpected Type in Tray Printer ErrorBAD Serial Transmission Unexpected Size in Tray Memory No System Dimm a Bank B Permanent Storage Full Storage Error Settings ChangedXxxx Printer Error 8X.YYYY EIO Error Cannot Duplex Check Paper Cleaning Data ReceivedJOB Name Cannot Duplex Check Rear BIN Flash is Write Protected Do not Power OFF Flash File Operation FailedFlash Device Failure Flash File System is Full Initializing permanent storage Install Color CartridgeInstall Transfer Unit Incorrect Color Cartridge Manually Feed Output Stack Do not Power OFF Order Fuser KIT NON HP Supply DetectedNON HP Supply USE Order Color Cartridge Event LOG ConfigurationPaper Path Test Demo Usage Intermittent ModeRegistration Supplies Status RAM Disk is Write Protected RAM Disk File System is FullReload Tray X Trnsprncy Size Replace Color Cartridge To exit press Cancel Job keyRemove ALL Print Cartridges Remove AT Least ONE Print Cartridge Replace Transfer KIT Replace Supplies USE Tray X Type Size Unauthorized Supply in USEUnsupported Data on FS Dimm in Slot Paper jams Paper jam recoveryPaper jam locations shown without optional Tray To disable paper jam recovery Cause SolutionCommon causes of paper jams Common causes of paper jams1 Common causes of paper jams Cause Jam in Tray Clearing paper jams Clearing paper jams Jam in Tray 2 or Tray Printing on special media for more information Jam inside the upper rear door Enww Jam inside the fuser area Enww Enww Enww Enww Jam inside the lower rear door rear output bin Jam inside the front door Enww Jam in the duplexer Enww Two pages are printed on one piece of paper Cause Paper handling problemsPaper handling problems Printer feeds multiple sheets Paper does not feed automatically Printer pulls from incorrect tray Cause Paper does not feed from Trays 2 Paper does not feed automatically Cause Envelopes jam or will not feed in the printer Cause Transparencies or glossy paper will not feed CauseOutput is curled or wrinkled Cause Solution Prints on one side even when 2-sided duplex was selected Paper path test Troubleshooting information pages To select Print Test RegistrationEvent log To highlight Print Test Control panel display is hard to read Cause Printer response problemsPrinter response problems No display message Printer is on but is not receiving data Cause See Changing printer control panel configuration settings Unable to select the printer from the computer Cause Unable to select Tray 3 optional 500-sheet paper feeder Printer control panel problemsPrinter control panel problems Control panel settings work incorrectly Cause Incorrect shade Color printing problemsColor printing problems Printing black instead of color Click Settings Inconsistent colors after installing a print cartridgePrinted colors do not match screen colors Cause Incorrect printer output Incorrect printer output Partial printout Guidelines for printing with different fontsManual 2-sided print job is ordered incorrectly Enww Unable to select a font from the software Cause Software application problemsSoftware application problems Unable to change system selections through software Print quality problems associated with paper Print quality troubleshootingOverhead transparency defects Print quality problems associated with paper jams Print quality problems associated with the environmentPrint quality troubleshooting pages Calibrating the printer 193 Supplies and accessories Spare parts and supplies availability Part Part number Supplies, accessories, and part numbersType/size J3258B Part Part number Type/size Enww Hewlett-Packard limited warranty statement Service and support Appendix B Service and support Page Next-day on-site service HP maintenance agreementsOn-site service agreements Extended warranty To repack the printer Repacking the printer Enww Product Height Depth Width Weight Printer specificationsSpecifications information Physical dimensions Volt Models Minimum recommended circuit Capacity Power consumption average, in watts1Volt Models Acoustic emissions HP Color LaserJet 3700 series printer Operating environment specificationsAcoustic emissions HP Color LaserJet 3550 series printer1 Enww Protecting the environment Regulatory informationFCC regulations Environmental product stewardship program Plastics Power consumptionToner consumption Paper use For more information Material Safety Data Sheet Msds Extended warrantyPaper Material restrictions Enww Declaration of Conformities Conforms to the following Product Specifications Regulatory Model Number4 Regulatory Model Number2 EMI statement Korea Vcci statement Japan Safety statementsLaser safety Canadian DOC regulations Luokan 1 laserlaite Klass 1 Laser Apparat Laser statement for Finland Enww Printer memory Printing a configurationWorking with memory Print server cards To install memory and font DIMMs Installing memory and font DIMMs Installing memory and font DIMMs Enww Enww Enabling memory To enable memory for WindowsEnabling the language font Dimm To enable fonts from the PCL 6 printer driver for Windows Checking Dimm installationTo check Dimm installation To install an HP Jetdirect print server card Enww Enww Glossary Bootp IPX/SPX PJL TCP/IP Index Symbols/Numerics Language Warranty Enww Page Q5990-90940