Control panel messages (continued)

Control panel message

Description

 

Recommended action

 

 

 

 

 

40 BAD SERIAL

A serial data error (parity, framing, or

 

For the HP Color LaserJet 3700 series

TRANSMISSION

line overrun) has occurred while the

 

printer only.

 

 

printer was receiving data.

1.

Press

to continue printing.

 

alternates with

 

 

 

 

 

 

 

To continue press

 

 

NOTE

 

 

 

 

 

A loss of data will occur.

 

 

 

2.

If the message persists, contact

 

 

 

 

HP Support.

 

 

 

 

 

40 EIO X BAD

A connection with the card in EIO slot X

 

For the HP Color LaserJet 3700 series

TRANSMISSION

has been abnormally broken.

 

printer only when an EIO device is

 

 

installed.

 

 

 

 

 

 

 

To continue press

 

1.

Press

to continue printing.

 

 

 

 

 

 

 

 

 

 

 

NOTE

 

 

 

 

 

A loss of data will occur.

 

 

 

2.

If the message persists, contact

 

 

 

 

HP Support.

 

 

 

 

41.3 UNEXPECTED

Paper is loaded that is longer or shorter

1.

Load the paper as instructed.

SIZE IN TRAY X

in the feed direction than the size

2.

Press

to print.

configured for the tray.

 

 

 

 

 

 

alternates with

 

3.

If the incorrect size was selected,

LOAD TRAY X

 

 

 

press STOP to cancel the job or

 

 

 

press

for help.

<TYPE> <SIZE>

 

 

 

 

4.

If the incorrect tray was selected,

 

 

 

 

 

 

press Stop to cancel the job.

 

 

5.

Configure the trays correctly and

 

 

 

 

resend the job.

 

 

 

Ensure all trays are configured correctly

 

 

 

before printing again. See Configuring

 

 

 

trays for more information.

 

 

 

 

41.5 UNEXPECTED

The printer senses a different paper type

1.

Load the paper as instructed.

TYPE IN TRAY X

in the paper path than what is configured

2.

Press

to print.

in the tray.

 

 

 

 

 

 

alternates with

 

3.

If the incorrect type was selected,

LOAD TRAY X

 

 

 

press STOP to cancel the job or

 

 

 

press

for help.

<TYPE> <SIZE>

 

 

 

 

4.

Configure the trays correctly and

 

 

 

 

 

 

resend the job.

 

 

 

Ensure all trays are configured correctly

 

 

 

before printing again. See Configuring

 

 

 

trays for more information.

 

 

 

 

 

41.X

A printer error has occurred.

1.

Press

to continue or press for

PRINTER ERROR

 

 

 

more information.

 

2.

If the message persists after exiting

alternates with

 

 

 

 

help, turn the printer off and then

 

 

 

 

To continue press

 

 

 

back on.

 

 

3.

If the message still persists, contact

 

 

 

 

HP Support.

 

 

 

 

 

 

 

ENWW

Control panel messages 137