Printer response problems (continued)
Printer is on, but nothing prints
Cause | Solution |
|
|
The parallel port may have a DOS timeout error. | Add a MODE command to the AUTOEXEC.BAT |
| file. See the DOS manual for additional |
| information. |
|
|
The PS (PostScript Emulation) personality is not | Select PS or AUTO for the printer language. See |
selected. | |
| |
|
|
The correct driver is not selected in the software | Select the driver for PostScript Emulation for this |
application or printer driver. | printer in the software application or printer driver. |
|
|
The printer is not properly configured. | |
| |
|
|
The computer port is not configured or is not | Run another peripheral connected to this port to |
working properly. | verify that the port is working properly. |
|
|
The printer has not been correctly named for the | For Macintosh, use the appropriate utility to |
network or for a Macintosh. | name the printer on the network. From the |
| Chooser, select the AppleTalk zone and the |
| printer. |
|
|
Printer is on but is not receiving data |
|
|
|
Cause | Solution |
|
|
The printer Ready indicator light is not lit. | Press STOP to return the printer to the Ready |
| state. |
|
|
The front door is not closed properly. | Close the front door firmly. |
|
|
A printer message other than Ready appears on | |
the printer control panel. |
|
|
|
The interface cable is not correct for this | Select the correct interface cable for your |
configuration. | configuration. See Parallel configuration |
| |
| |
| |
|
|
The interface cable is not securely connected to | Disconnect and reconnect the interface cable. |
both the printer and the computer. |
|
|
|
The printer is not configured correctly. | |
| settings for configuration information. |
|
|
The interface configurations shown on the printer | Configure the printer to match the computer |
configuration page do not match the | configuration. |
configurations on the host computer. |
|
|
|
The computer is not working properly. | Try using an application that you know works |
| properly to check the computer, or, if connected |
| via the parallel port, in DOS, type Dir>Prn at |
| the DOS command prompt. |
|
|
The computer port that the printer is connected | Run another peripheral connected to this port to |
to is not configured or is not working properly. | verify that the port is working properly. |
|
|
ENWW | Printer response problems 181 |