![](/images/new-backgrounds/1330541/330541291x1.webp)
Control panel messages
Control panel messages
Control panel message
If no paper is in the manual feed tray:
MANUALLY FEED
<TYPE> <SIZE>
alternates with
To continue press ![](/images/new-backgrounds/1330541/330541291xi3.webp)
Description
Paper is in Tray 1, but a job sent requires a specific paper type and size that is not currently available.
Recommended action
Press to print from the tray.
or
Press for help.
or
See Configuring trays for more information.
10.92.YY CARTRIDGES NOT ENGAGED
alternates with
Open and close front door. 10.92.YYSUPPLY
MEMORY ERROR For help press 10.XX.YY
UNAUTHORIZED SUPPLY
alternates with
For help press
13.XX.YY FUSER JAM LOWER REAR DOOR
alternates with
For help press
13.XX.YY JAM REMOVE TRAY 2
alternates with
For help press
The cartridges are not engaged.
The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing.
A new supply has been installed that is not made by HP. This message is displayed until an HP supply is installed or is pressed.
There is a jam inside the lower rear door (rear output bin) behind the fuser.
There is a jam in the duplex path.
Open and close the front door to fully engage the cartridges.
1.Open and close the front door.
2.If the error persists, contact HP Support.
If you believe you purchased an HP supply, please call the HP fraud hotline at
Service or repairs required as a result of using
To continue printing, press . The first pending print job will be cancelled.
If the printer is unable to clear the jam automatically, see Clearing paper jams.
or
Press for help.
If the message persists after clearing all pages and exiting Help, contact
HP Support.
For the HP Color LaserJet 3700dn and 3700dtn printer models only.
Press for help.
or
See Clearing paper jams.
If the message persists after clearing all pages and exiting Help, contact
HP Support.
134 Chapter 8 Problemsolving | ENWW |