Something Not Working

If the refrigerator is not working correctly, please carry out the following checks before contacting your local Service Force agent.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

No power to the appliance

Solution

Check there is power at the socket.

Check there is not a power cut by checking the household lights. Check the fuse has not blown.

Press the on/off switch (B) for more than a second.

The temperature in the appliance is too high	Check the ambient temperature is within the appliances operating limits
	of 16 °C to 32 °C.
	Check that the thermostat control knob is turned to the correct setting
	relative to ambient conditions.

The temperature in the appliance is too low	Set the thermostat control knob to a lower position.

Excessive frost and ice has built up	Check the door has not been left open.
	Check nothing is preventing the door from closing.
	Check the door gasket is intact and clean.

The appliance is noisy.	Check if the appliance stands stable (all four feet should be on the floor).

Power or operation failure:

In case of power failure during the storage of frozen foods, make sure not to open the freezer door. Once the power failure is over, the yellow indicator (3) of the quick freeze function will light up and then, 5 hours after restart, it will automatically go out.

If a short power failure occurs (max. 13 hours) and the product is full, the stored foods will not deteriorate. Otherwise you must use the stored food as soon as possible (if the temperature of the frozen foods rises, their storability will be shorter).

When the electronic system fails to detect the ACTUAL temperature, the alarm indicator will start to flash. The product will continue to operate with the use of a reserve system until the problem is eliminated by the local service personnel.

JLUCFZW6002 specifications

The John Lewis JLUCFZW6002 is a premium freestanding chest freezer that combines efficient storage capabilities with modern technological features. This appliance is designed to meet the needs of households looking for dependable frozen food storage solutions. With a capacity of 600 liters, it provides ample space to accommodate a large volume of goods, making it ideal for families, meal preppers, and those who enjoy bulk shopping.

One of the standout features of the JLUCFZW6002 is its energy efficiency. This freezer falls within the A+ energy rating category, meaning it consumes less energy compared to standard models while offering reliable performance. This characteristic not only helps in reducing energy costs but also contributes positively to minimizing your carbon footprint.

The freezer is equipped with a fast freeze function that is particularly beneficial for preserving the quality of freshly stored items. This feature allows the unit to quickly lower its internal temperature, ensuring that new items freeze rapidly. Doing so helps in maintaining the nutritional value and texture of the food, an essential aspect for anyone who places high importance on food quality.

Temperature control in the JLUCFZW6002 is managed through an intuitive digital display. This allows users to easily monitor and adjust the temperature according to their needs. The unit also boasts a temperature alarm that alerts you if the internal temperature rises unexpectedly, a crucial feature that preserves the integrity of stored food.

In terms of build quality, the freezer features a robust design with a durable exterior. The interior is designed for easy organization, featuring baskets or compartments that help users categorize and access items with ease. The added security of a lockable lid protects your stored goods from unauthorized access, adding an extra layer of functionality.

Moreover, the JLUCFZW6002 is praised for its quiet operation. The appliance uses advanced cooling technology that minimizes noise, making it suitable for homes where silence is valued, such as in open-plan living spaces.

Overall, the John Lewis JLUCFZW6002 is an excellent choice for anyone seeking a large-capacity freezer that combines functionality with modern technology. Its energy efficiency, robust design, and user-friendly features make it a worthwhile investment for efficient food storage solutions. With this appliance, you can enjoy peace of mind knowing your food is safe, easily accessible, and preserved at optimal temperatures.