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Dell PowerEdge 1950 Systems
Models:
1950
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160 pages
35.77 Kb
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Troubleshooting
Install
Error messages
Password
E1810 HDD ## Fault
E2017 Timer Fail
Hard-Drive Indicator Codes
Connecting External Devices
Configuration, Resource
Diagnostics Messages
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Dell™ PowerEdge™ 1950 Systems
Hardware Owner’s Manual
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Dell PowerEdge 1950 Systems
June 2009 P/N HH176 A01
Contents
Expansion Card Installation Guidelines Contents
Baseboard Management Controller Configuration
Removing and Replacing the Front Bezel
Removing a SAS Controller Daughter Card
General Memory Module Installation Guidelines
100
Troubleshooting System Cooling Problems 101
102
Using Server Administrator Diagnostics 111
103
104
126
Returning Items for Warranty Repair or Credit 127
Dell Enterprise Training and Certification 127
128
About Your System
Other Information You May Need
Accessing System Features During Startup
Front-Panel Features and Indicators
Hard-Drive Indicator Codes
Amber
Hard-Drive Indicators
Video connector
Back-Panel Features and Indicators
Optional USB connectors
NIC2 connector
Connecting External Devices
Power Indicator Codes
Power Supply Indicators Power supply status indicator
NIC Indicator Codes
LCD Status Messages
E1229
E1211 Romb Batt
E1310 RPM Fan ##
E1311 RPM Fan Mod #x
E141C CPU Mismatch
E1418 CPU # Presence
E141F CPU Protocol
E1420 CPU Bus Perr
E1624 PS Redundancy
E1620 PS # Input Range
E1710 Channel Chk
E1711
E2011 Mem Config Err
E1810 HDD ## Fault
E2013 Shadow Bios Fail
E1812 HDD ## Removed
E2018 Prog Timer
E2017 Timer Fail
E2019 Parity Error
E201F Drac Config
Crd # Dimm ##
E2111 SBE Log Disable
E2112 Mem Spare Crd #
E2113 Mem Mirror Crd #
Removing LCD Status Messages
Solving Problems Described by LCD Status Messages
I1912 SEL Full
System Messages
DIMMs must be populated
Error Remote Access
Sequential order beginning
With slot 1. The following
Manufacturing mode
Configuration, Resource
No boot device available
General failure
No timer tick interrupt
No boot sector on hard
Northbound merge error
Error Embedded
Update attempt failed
Read fault
Seek error
Requested sector not found
Diagnostics Messages
Alert Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
Using the System Setup Program
Main Screen
System Setup Options
CPU Information
Status, and redundant memory status
CPU Information Screen on
Off default Failsafe Baud Rate
System Setup Program Options Description Boot Sequence
Default
Be adjusted
CPU Information Screen
Will become read-only, and automatically set to Disabled
Prefetch
Cache, and the number of cores
Integrated Devices Screen
System Security Screen
Using the System Password
System and Setup Password Features
Last default
Restored
Using the System Setup Program
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
See Disabling a Forgotten Password on
BMC Setup Module Options
Entering the BMC Setup Module
Installing System Components
Installing System Components
Inside the System
Recommended Tools
Control panel
Removing and Replacing the Front Bezel
Sideplane
Backplane
Opening the System
Opening and Closing the System
Closing the System
Removing a Cooling Fan Module
Cooling Fan Modules
Replacing a Cooling Fan Module
System Board Cooling Shroud
Cooling Shrouds
Memory Cooling Shroud
Memory Cooling Shroud Installing System Components
Removing a Power Supply
Power Supplies
Memory cooling shroud
System processors
Locking tab
Replacing a Power Supply
Installing the Power Supply Blank
Removing the Power Supply Blank
SAS Controller Daughter Card
Removing a SAS Controller Daughter Card
Only Card only SAS RAID connector 0 to
Sideplane Daughter card socket Tray assembly Release latch
SAS a
Card
RAID Battery
Expansion Cards
Battery connector
Installing an Expansion Card
Expansion Card Installation Guidelines
Removing an Expansion Card
Card-edge connector
Configuring the Boot Drive
Configuring the Boot Device
System Memory
Non-Optimal Memory Configurations
General Memory Module Installation Guidelines
Memory Sparing Support
Memory Mirroring Support
Installing Memory Modules
Ejectors
Processors
Activating the Integrated NIC TOE
Removing Memory Modules
Removing the Processor
14. Installing and Removing the Heat Sink Heat sink
Processor Socket-release lever ZIF socket
Installing a Processor
RAC Card
Removing the Optical Drive Tray
Optical Drive
Optical-drive release tab
Installing the Optical Drive Tray
Optical drive
Before You Begin
Hard Drives
Removing a Drive Blank
Installing a Hot-Plug Hard Drive
Installing a Drive Blank
Drive carrier
18. Installing a Hot-Plug Hard-Drive
Replacing a Hard-Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Sata Hard Drive Into a Sata Drive Carrier
Sata hard drive
Sata hard-drive Hole labels Installing System Components
Removing an Expansion-Card Riser
Expansion-Card Riser
Backplane Board
Installing an Expansion-Card Riser
Removing the Backplane Board
Center riser board Center riser board release Latch
Backplane board
Sideplane Board
Installing the Backplane Board
Removing the Sideplane Board
Installing the Sideplane Board
System Battery
Replacing the System Battery
System battery is a 3.0-volt V, coin-cell battery
Connector
Removing the Control Panel
Control Panel Assembly
Control panel cable Control-panel circuit board
Installing the Control Panel
Removing the System Board
System Board
Handle System-board tray
Installing the System Board
Installing System Components
Installing System Components
Software Monitors power indicator
Safety First-For You and Your System
Start-Up Routine
Start-Up Routine Indications Look/listen for Action
Troubleshooting External Connections
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
Troubleshooting the Keyboard
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Problem
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a Wet System
Troubleshooting a NIC
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
System was dropped or damaged
Troubleshooting a Damaged System
Troubleshooting Power Supplies
Troubleshooting the System Battery
Troubleshooting a Fan
Troubleshooting System Cooling Problems
101
Troubleshooting System Memory
Action Troubleshooting Your System
Troubleshooting an Optical Drive
103
Troubleshooting a Hard Drive
105
Troubleshooting a SAS or SAS RAID Controller Daughter Card
Action
107
Troubleshooting Expansion Cards
Troubleshooting the Microprocessors
109
110
System Diagnostics Features
Using Server Administrator Diagnostics
When to Use the System Diagnostics
111
System Diagnostics Testing Options
Running the System Diagnostics
Using the Custom Test Options
Selecting Devices for Testing
Viewing Information and Results
Selecting Diagnostics Options
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114
System Board Jumpers
Jumpers and Connectors
115
Pwrden
117
118
System Board Connectors
119
Drive 0 connector
SAS/SATA Backplane Board Connectors
Drive 1 connector
121
122
Expansion-CardRiser-Board Components and PCI Buses
Control panel connector
SAS Sideplane Board Connectors
Chassis intrusion switch
123
124
Technical Assistance
Online Services
125
Getting Help
Automated Order-Status Service
AutoTech Service
Technical Support Service
Electronic Quote Service
127
128
Before You Call
129
130
Contacting Dell
131
132
133
General Support 01-899-753-0777
134
135
136
General Support dial from within Jamaica only Getting Help
137
138
139
General Support 001-800-882-1519
140
General Support 001-800-220-1006
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Amperes AC Alternating current
147
BTU British thermal unit
Celsius
CPU Central processing unit. See processor DC Direct current
148
Fahrenheit
149
FBD Fully buffered Dimm
LVD Low voltage differential Meters MA Milliamperes
150
151
TCP/IP Transmission Control Protocol/Internet Protocol
152
Volts VAC Volts alternating current VDC Volts direct current
153
154
155
Diskette drives
Index
157
Board
PCI buses expansion-card riser
Index
159
Upgrades processor
160
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