100, Troubleshooting System Cooling Problems 101 | Dell 1950

Installing the Backplane Board	84
Sideplane Board	84
Removing the Sideplane Board	84
Installing the Sideplane Board	85
System Battery	85
Replacing the System Battery	85
Control Panel Assembly	87
Removing the Control Panel	87
Installing the Control Panel	88
System Board	89
Removing the System Board	89
Installing the System Board	90

4 Troubleshooting Your System

Safety First—For You and Your System	93
Start-Up Routine	93
Checking the Equipment	94
Troubleshooting IRQ Assignment Conflicts	94
Troubleshooting External Connections	94
Troubleshooting the Video Subsystem	95
Troubleshooting the Keyboard	95
Troubleshooting the Mouse	96
Troubleshooting Basic I/O Functions	96
Troubleshooting a Serial I/O Device	97
Troubleshooting a USB Device	97
Troubleshooting a NIC	98
Troubleshooting a Wet System	98
Troubleshooting a Damaged System	99
Troubleshooting the System Battery	100
Troubleshooting Power Supplies	100
Troubleshooting System Cooling Problems	101
Troubleshooting a Fan	101

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Contents

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Dell 1950 owner manual 100, Troubleshooting System Cooling Problems 101

Contents

Dell PowerEdge 1950 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m June 2009 P/N HH176 A01 Contents Removing and Replacing the Front Bezel Baseboard Management Controller ConfigurationExpansion Card Installation Guidelines Contents Removing a SAS Controller Daughter Card General Memory Module Installation Guidelines Troubleshooting System Cooling Problems 101 100 103 Using Server Administrator Diagnostics 111102 104 Dell Enterprise Training and Certification 127 Returning Items for Warranty Repair or Credit 127126 128 Other Information You May Need About Your System Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes Hard-Drive Indicators Amber Optional USB connectors Back-Panel Features and IndicatorsVideo connector NIC2 connector Power Indicator Codes Connecting External Devices NIC Indicator Codes Power Supply Indicators Power supply status indicator LCD Status Messages E1310 RPM Fan ## E1211 Romb BattE1229 E1311 RPM Fan Mod #x E141F CPU Protocol E1418 CPU # PresenceE141C CPU Mismatch E1420 CPU Bus Perr E1710 Channel Chk E1620 PS # Input RangeE1624 PS Redundancy E1711 E2013 Shadow Bios Fail E1810 HDD ## FaultE2011 Mem Config Err E1812 HDD ## Removed E2019 Parity Error E2017 Timer FailE2018 Prog Timer E201F Drac Config E2112 Mem Spare Crd # E2111 SBE Log DisableCrd # Dimm ## E2113 Mem Mirror Crd # Solving Problems Described by LCD Status Messages Removing LCD Status MessagesI1912 SEL Full System Messages Sequential order beginning Error Remote AccessDIMMs must be populated With slot 1. The following No boot device available Configuration, ResourceManufacturing mode General failure Northbound merge error No boot sector on hardNo timer tick interrupt Error Embedded Seek error Read faultUpdate attempt failed Requested sector not found Diagnostics Messages Alert Messages About Your System Using the System Setup Program Entering the System Setup ProgramResponding to Error Messages Using the System Setup Program System Setup Options Main Screen Status, and redundant memory status CPU InformationCPU Information Screen on Default System Setup Program Options Description Boot SequenceOff default Failsafe Baud Rate Be adjusted Prefetch Will become read-only, and automatically set to DisabledCPU Information Screen Cache, and the number of cores Integrated Devices Screen System Security Screen Last default System and Setup Password FeaturesUsing the System Password Restored Using the System Setup Program Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module Options Installing System Components Installing System Components Recommended Tools Inside the System Sideplane Removing and Replacing the Front BezelControl panel Backplane Opening and Closing the System Opening the System Closing the System Cooling Fan Modules Removing a Cooling Fan Module Replacing a Cooling Fan Module Cooling Shrouds System Board Cooling ShroudMemory Cooling Shroud Memory Cooling Shroud Installing System Components Memory cooling shroud Power SuppliesRemoving a Power Supply System processors Replacing a Power Supply Locking tab SAS Controller Daughter Card Removing the Power Supply BlankInstalling the Power Supply Blank Removing a SAS Controller Daughter Card Sideplane Daughter card socket Tray assembly Release latch Only Card only SAS RAID connector 0 to SAS a RAID Battery Card Battery connector Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Card-edge connector Removing an Expansion Card Configuring the Boot Device Configuring the Boot DriveSystem Memory General Memory Module Installation Guidelines Non-Optimal Memory ConfigurationsMemory Sparing Support Installing Memory Modules Memory Mirroring Support Ejectors Removing Memory Modules Activating the Integrated NIC TOEProcessors Removing the Processor 14. Installing and Removing the Heat Sink Heat sink Processor Socket-release lever ZIF socket Installing a Processor RAC Card Optical Drive Removing the Optical Drive Tray Installing the Optical Drive Tray Optical-drive release tabOptical drive Hard Drives Before You BeginRemoving a Drive Blank Installing a Drive Blank Installing a Hot-Plug Hard Drive 18. Installing a Hot-Plug Hard-Drive Drive carrier Installing a SAS Hard Drive Into a SATAu Drive Carrier Replacing a Hard-Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Sata hard drive Sata hard-drive Hole labels Installing System Components Expansion-Card Riser Removing an Expansion-Card Riser Removing the Backplane Board Installing an Expansion-Card RiserBackplane Board Center riser board Center riser board release Latch Backplane board Installing the Backplane Board Sideplane BoardRemoving the Sideplane Board Replacing the System Battery System BatteryInstalling the Sideplane Board System battery is a 3.0-volt V, coin-cell battery Connector Control Panel Assembly Removing the Control Panel Installing the Control Panel Control panel cable Control-panel circuit board System Board Removing the System Board Installing the System Board Handle System-board tray Installing System Components Installing System Components Start-Up Routine Safety First-For You and Your SystemSoftware Monitors power indicator Start-Up Routine Indications Look/listen for Action Troubleshooting IRQ Assignment Conflicts Troubleshooting External ConnectionsChecking the Equipment Monitor is not working properly Video memory is faulty Troubleshooting the Video SubsystemTroubleshooting the Keyboard Problem Troubleshooting Basic I/O Functions Troubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB Device NIC cannot communicate with network Troubleshooting a NICTroubleshooting a Wet System Liquid spilled on the system Excessive humidity Troubleshooting a Damaged System System was dropped or damaged Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan101 Troubleshooting System Memory Troubleshooting an Optical Drive Action Troubleshooting Your System103 Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card 105 Action Troubleshooting Expansion Cards 107 Troubleshooting the Microprocessors 109 110 When to Use the System Diagnostics Using Server Administrator DiagnosticsSystem Diagnostics Features 111 Using the Custom Test Options Running the System DiagnosticsSystem Diagnostics Testing Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results113 114 Jumpers and Connectors System Board Jumpers115 Pwrden 117 System Board Connectors 118 119 SAS/SATA Backplane Board Connectors Drive 0 connectorDrive 1 connector 121 Expansion-CardRiser-Board Components and PCI Buses 122 Chassis intrusion switch SAS Sideplane Board ConnectorsControl panel connector 123 124 125 Online ServicesTechnical Assistance Getting Help Technical Support Service AutoTech ServiceAutomated Order-Status Service Electronic Quote Service 127 Before You Call 128 129 Contacting Dell 130 131 132 133 134 General Support 01-899-753-0777 135 136 137 General Support dial from within Jamaica only Getting Help 138 139 140 General Support 001-800-882-1519General Support 001-800-220-1006 141 142 143 144 145 146 BTU British thermal unit 147Amperes AC Alternating current Celsius 148 CPU Central processing unit. See processor DC Direct current 149 FahrenheitFBD Fully buffered Dimm 150 LVD Low voltage differential Meters MA Milliamperes 151 152 TCP/IP Transmission Control Protocol/Internet Protocol 153 Volts VAC Volts alternating current VDC Volts direct current 154 Diskette drives 155 Index Board 157PCI buses expansion-card riser Index Upgrades processor 159 160