Dell 1950 5 Running the System Diagnostics, 6 Jumpers and Connectors, 7 Getting Help

Contents 7
Troubleshooting System Memory . . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshooting an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 104
Troubleshooting a SAS or SAS RAID Controller Daughter Card . . . . . . . 105
Troubleshooting Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . 107
Troubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 108
5 Running the System Diagnostics
Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . . 111
System Diagnostics Features . . . . . . . . . . . . . . . . . . . . . . . . . 111
When to Use the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 111
Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 112
System Diagnostics Testing Options. . . . . . . . . . . . . . . . . . . . . . 112
Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 112
Selecting Devices for Testing. . . . . . . . . . . . . . . . . . . . . . . 112
Selecting Diagnostics Options . . . . . . . . . . . . . . . . . . . . . . 113
Viewing Information and Results . . . . . . . . . . . . . . . . . . . . . 113
6 Jumpers and Connectors
System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 117
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
SAS/SATA Backplane Board Connectors . . . . . . . . . . . . . . . . . . . 120
Expansion-Card Riser-Board Components and PCI Buses . . . . . . . . . . 122
SAS Sideplane Board Connectors . . . . . . . . . . . . . . . . . . . . . . . 123
7 Getting Help
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125