126, Dell Enterprise Training and Certification 127 | Dell 1950

AutoTech Service	126
Automated Order-Status Service	126
Technical Support Service	126
Dell Enterprise Training and Certification	127
Problems With Your Order	127
Product Information	127
Returning Items for Warranty Repair or Credit	127
Before You Call	128
Contacting Dell	130
Glossary	147
Index	155

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Contents

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Dell 1950 126, Dell Enterprise Training and Certification 127, Returning Items for Warranty Repair or Credit 127, 128, 130

Contents

Dell PowerEdge 1950 Systems W . d e l l . c o m s u p p o r t . d e l l . c o m June 2009 P/N HH176 A01 Contents Baseboard Management Controller Configuration Expansion Card Installation Guidelines ContentsRemoving and Replacing the Front Bezel Removing a SAS Controller Daughter Card General Memory Module Installation Guidelines Troubleshooting System Cooling Problems 101 100 Using Server Administrator Diagnostics 111 102103 104 Returning Items for Warranty Repair or Credit 127 126Dell Enterprise Training and Certification 127 128 Other Information You May Need About Your System Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes Hard-Drive Indicators Amber Back-Panel Features and Indicators Video connectorOptional USB connectors NIC2 connector Power Indicator Codes Connecting External Devices NIC Indicator Codes Power Supply Indicators Power supply status indicator LCD Status Messages E1211 Romb Batt E1229E1310 RPM Fan ## E1311 RPM Fan Mod #x E1418 CPU # Presence E141C CPU MismatchE141F CPU Protocol E1420 CPU Bus Perr E1620 PS # Input Range E1624 PS RedundancyE1710 Channel Chk E1711 E1810 HDD ## Fault E2011 Mem Config ErrE2013 Shadow Bios Fail E1812 HDD ## Removed E2017 Timer Fail E2018 Prog TimerE2019 Parity Error E201F Drac Config E2111 SBE Log Disable Crd # Dimm ##E2112 Mem Spare Crd # E2113 Mem Mirror Crd # I1912 SEL Full Solving Problems Described by LCD Status MessagesRemoving LCD Status Messages System Messages Error Remote Access DIMMs must be populatedSequential order beginning With slot 1. The following Configuration, Resource Manufacturing modeNo boot device available General failure No boot sector on hard No timer tick interruptNorthbound merge error Error Embedded Read fault Update attempt failedSeek error Requested sector not found Diagnostics Messages Alert Messages About Your System Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program Using the System Setup Program System Setup Options Main Screen CPU Information Screen on Status, and redundant memory statusCPU Information System Setup Program Options Description Boot Sequence Off default Failsafe Baud RateDefault Be adjusted Will become read-only, and automatically set to Disabled CPU Information ScreenPrefetch Cache, and the number of cores Integrated Devices Screen System Security Screen System and Setup Password Features Using the System PasswordLast default Restored Using the System Setup Program Using the Setup Password See Disabling a Forgotten Password on Disabling a Forgotten PasswordBaseboard Management Controller Configuration Entering the BMC Setup Module BMC Setup Module Options Installing System Components Installing System Components Recommended Tools Inside the System Removing and Replacing the Front Bezel Control panelSideplane Backplane Opening and Closing the System Opening the System Closing the System Cooling Fan Modules Removing a Cooling Fan Module Replacing a Cooling Fan Module Memory Cooling Shroud Cooling ShroudsSystem Board Cooling Shroud Memory Cooling Shroud Installing System Components Power Supplies Removing a Power SupplyMemory cooling shroud System processors Replacing a Power Supply Locking tab Removing the Power Supply Blank Installing the Power Supply BlankSAS Controller Daughter Card Removing a SAS Controller Daughter Card Sideplane Daughter card socket Tray assembly Release latch Only Card only SAS RAID connector 0 to SAS a RAID Battery Card Battery connector Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Card-edge connector Removing an Expansion Card System Memory Configuring the Boot DeviceConfiguring the Boot Drive Memory Sparing Support General Memory Module Installation GuidelinesNon-Optimal Memory Configurations Installing Memory Modules Memory Mirroring Support Ejectors Activating the Integrated NIC TOE ProcessorsRemoving Memory Modules Removing the Processor 14. Installing and Removing the Heat Sink Heat sink Processor Socket-release lever ZIF socket Installing a Processor RAC Card Optical Drive Removing the Optical Drive Tray Optical drive Installing the Optical Drive TrayOptical-drive release tab Removing a Drive Blank Hard DrivesBefore You Begin Installing a Drive Blank Installing a Hot-Plug Hard Drive 18. Installing a Hot-Plug Hard-Drive Drive carrier Removing a Hard Drive From a Hard-Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierReplacing a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Sata hard drive Sata hard-drive Hole labels Installing System Components Expansion-Card Riser Removing an Expansion-Card Riser Installing an Expansion-Card Riser Backplane BoardRemoving the Backplane Board Center riser board Center riser board release Latch Backplane board Removing the Sideplane Board Installing the Backplane BoardSideplane Board System Battery Installing the Sideplane BoardReplacing the System Battery System battery is a 3.0-volt V, coin-cell battery Connector Control Panel Assembly Removing the Control Panel Installing the Control Panel Control panel cable Control-panel circuit board System Board Removing the System Board Installing the System Board Handle System-board tray Installing System Components Installing System Components Safety First-For You and Your System Software Monitors power indicatorStart-Up Routine Start-Up Routine Indications Look/listen for Action Checking the Equipment Troubleshooting IRQ Assignment ConflictsTroubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the KeyboardMonitor is not working properly Video memory is faulty Problem Troubleshooting Basic I/O Functions Troubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Wet SystemNIC cannot communicate with network Liquid spilled on the system Excessive humidity Troubleshooting a Damaged System System was dropped or damaged Troubleshooting the System Battery Troubleshooting Power Supplies 101 Troubleshooting System Cooling ProblemsTroubleshooting a Fan Troubleshooting System Memory 103 Troubleshooting an Optical DriveAction Troubleshooting Your System Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card 105 Action Troubleshooting Expansion Cards 107 Troubleshooting the Microprocessors 109 110 Using Server Administrator Diagnostics System Diagnostics FeaturesWhen to Use the System Diagnostics 111 Running the System Diagnostics System Diagnostics Testing OptionsUsing the Custom Test Options Selecting Devices for Testing 113 Selecting Diagnostics OptionsViewing Information and Results 114 115 Jumpers and ConnectorsSystem Board Jumpers Pwrden 117 System Board Connectors 118 119 Drive 1 connector SAS/SATA Backplane Board ConnectorsDrive 0 connector 121 Expansion-CardRiser-Board Components and PCI Buses 122 SAS Sideplane Board Connectors Control panel connectorChassis intrusion switch 123 124 Online Services Technical Assistance125 Getting Help AutoTech Service Automated Order-Status ServiceTechnical Support Service Electronic Quote Service 127 Before You Call 128 129 Contacting Dell 130 131 132 133 134 General Support 01-899-753-0777 135 136 137 General Support dial from within Jamaica only Getting Help 138 139 General Support 001-800-220-1006 140General Support 001-800-882-1519 141 142 143 144 145 146 147 Amperes AC Alternating currentBTU British thermal unit Celsius 148 CPU Central processing unit. See processor DC Direct current FBD Fully buffered Dimm 149Fahrenheit 150 LVD Low voltage differential Meters MA Milliamperes 151 152 TCP/IP Transmission Control Protocol/Internet Protocol 153 Volts VAC Volts alternating current VDC Volts direct current 154 Diskette drives 155 Index PCI buses expansion-card riser Board157 Index Upgrades processor 159 160