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1950
owner manual
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Troubleshooting
Install
Error codes
Password
E1810 HDD ## Fault
E2017 Timer Fail
Hard-Drive Indicator Codes
Connecting External Devices
Configuration, Resource
Diagnostics Messages
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Glossary
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Contents
Dell PowerEdge 1950 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
June 2009 P/N HH176 A01
Contents
Removing and Replacing the Front Bezel
Baseboard Management Controller Configuration
Expansion Card Installation Guidelines Contents
Removing a SAS Controller Daughter Card
General Memory Module Installation Guidelines
Troubleshooting System Cooling Problems 101
100
103
Using Server Administrator Diagnostics 111
102
104
Dell Enterprise Training and Certification 127
Returning Items for Warranty Repair or Credit 127
126
128
Other Information You May Need
About Your System
Accessing System Features During Startup
Front-Panel Features and Indicators
Hard-Drive Indicator Codes
Hard-Drive Indicators
Amber
Optional USB connectors
Back-Panel Features and Indicators
Video connector
NIC2 connector
Power Indicator Codes
Connecting External Devices
NIC Indicator Codes
Power Supply Indicators Power supply status indicator
LCD Status Messages
E1310 RPM Fan ##
E1211 Romb Batt
E1229
E1311 RPM Fan Mod #x
E141F CPU Protocol
E1418 CPU # Presence
E141C CPU Mismatch
E1420 CPU Bus Perr
E1710 Channel Chk
E1620 PS # Input Range
E1624 PS Redundancy
E1711
E2013 Shadow Bios Fail
E1810 HDD ## Fault
E2011 Mem Config Err
E1812 HDD ## Removed
E2019 Parity Error
E2017 Timer Fail
E2018 Prog Timer
E201F Drac Config
E2112 Mem Spare Crd #
E2111 SBE Log Disable
Crd # Dimm ##
E2113 Mem Mirror Crd #
Removing LCD Status Messages
Solving Problems Described by LCD Status Messages
I1912 SEL Full
System Messages
Sequential order beginning
Error Remote Access
DIMMs must be populated
With slot 1. The following
No boot device available
Configuration, Resource
Manufacturing mode
General failure
Northbound merge error
No boot sector on hard
No timer tick interrupt
Error Embedded
Seek error
Read fault
Update attempt failed
Requested sector not found
Diagnostics Messages
Alert Messages
About Your System
Using the System Setup Program
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
System Setup Options
Main Screen
CPU Information
Status, and redundant memory status
CPU Information Screen on
Default
System Setup Program Options Description Boot Sequence
Off default Failsafe Baud Rate
Be adjusted
Prefetch
Will become read-only, and automatically set to Disabled
CPU Information Screen
Cache, and the number of cores
Integrated Devices Screen
System Security Screen
Last default
System and Setup Password Features
Using the System Password
Restored
Using the System Setup Program
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
See Disabling a Forgotten Password on
Entering the BMC Setup Module
BMC Setup Module Options
Installing System Components
Installing System Components
Recommended Tools
Inside the System
Sideplane
Removing and Replacing the Front Bezel
Control panel
Backplane
Opening and Closing the System
Opening the System
Closing the System
Cooling Fan Modules
Removing a Cooling Fan Module
Replacing a Cooling Fan Module
System Board Cooling Shroud
Cooling Shrouds
Memory Cooling Shroud
Memory Cooling Shroud Installing System Components
Memory cooling shroud
Power Supplies
Removing a Power Supply
System processors
Replacing a Power Supply
Locking tab
SAS Controller Daughter Card
Removing the Power Supply Blank
Installing the Power Supply Blank
Removing a SAS Controller Daughter Card
Sideplane Daughter card socket Tray assembly Release latch
Only Card only SAS RAID connector 0 to
SAS a
RAID Battery
Card
Battery connector
Expansion Cards
Expansion Card Installation Guidelines
Installing an Expansion Card
Card-edge connector
Removing an Expansion Card
Configuring the Boot Drive
Configuring the Boot Device
System Memory
Non-Optimal Memory Configurations
General Memory Module Installation Guidelines
Memory Sparing Support
Installing Memory Modules
Memory Mirroring Support
Ejectors
Removing Memory Modules
Activating the Integrated NIC TOE
Processors
Removing the Processor
14. Installing and Removing the Heat Sink Heat sink
Processor Socket-release lever ZIF socket
Installing a Processor
RAC Card
Optical Drive
Removing the Optical Drive Tray
Optical-drive release tab
Installing the Optical Drive Tray
Optical drive
Before You Begin
Hard Drives
Removing a Drive Blank
Installing a Drive Blank
Installing a Hot-Plug Hard Drive
18. Installing a Hot-Plug Hard-Drive
Drive carrier
Replacing a Hard-Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Sata Hard Drive Into a Sata Drive Carrier
Sata hard drive
Sata hard-drive Hole labels Installing System Components
Expansion-Card Riser
Removing an Expansion-Card Riser
Removing the Backplane Board
Installing an Expansion-Card Riser
Backplane Board
Center riser board Center riser board release Latch
Backplane board
Sideplane Board
Installing the Backplane Board
Removing the Sideplane Board
Replacing the System Battery
System Battery
Installing the Sideplane Board
System battery is a 3.0-volt V, coin-cell battery
Connector
Control Panel Assembly
Removing the Control Panel
Installing the Control Panel
Control panel cable Control-panel circuit board
System Board
Removing the System Board
Installing the System Board
Handle System-board tray
Installing System Components
Installing System Components
Start-Up Routine
Safety First-For You and Your System
Software Monitors power indicator
Start-Up Routine Indications Look/listen for Action
Troubleshooting External Connections
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
Monitor is not working properly Video memory is faulty
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
Problem
Troubleshooting Basic I/O Functions
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
NIC cannot communicate with network
Troubleshooting a NIC
Troubleshooting a Wet System
Liquid spilled on the system Excessive humidity
Troubleshooting a Damaged System
System was dropped or damaged
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling Problems
101
Troubleshooting System Memory
Action Troubleshooting Your System
Troubleshooting an Optical Drive
103
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller Daughter Card
105
Action
Troubleshooting Expansion Cards
107
Troubleshooting the Microprocessors
109
110
When to Use the System Diagnostics
Using Server Administrator Diagnostics
System Diagnostics Features
111
Using the Custom Test Options
Running the System Diagnostics
System Diagnostics Testing Options
Selecting Devices for Testing
Viewing Information and Results
Selecting Diagnostics Options
113
114
System Board Jumpers
Jumpers and Connectors
115
Pwrden
117
System Board Connectors
118
119
Drive 0 connector
SAS/SATA Backplane Board Connectors
Drive 1 connector
121
Expansion-CardRiser-Board Components and PCI Buses
122
Chassis intrusion switch
SAS Sideplane Board Connectors
Control panel connector
123
124
125
Online Services
Technical Assistance
Getting Help
Technical Support Service
AutoTech Service
Automated Order-Status Service
Electronic Quote Service
127
Before You Call
128
129
Contacting Dell
130
131
132
133
134
General Support 01-899-753-0777
135
136
137
General Support dial from within Jamaica only Getting Help
138
139
General Support 001-800-882-1519
140
General Support 001-800-220-1006
141
142
143
144
145
146
BTU British thermal unit
147
Amperes AC Alternating current
Celsius
148
CPU Central processing unit. See processor DC Direct current
Fahrenheit
149
FBD Fully buffered Dimm
150
LVD Low voltage differential Meters MA Milliamperes
151
152
TCP/IP Transmission Control Protocol/Internet Protocol
153
Volts VAC Volts alternating current VDC Volts direct current
154
Diskette drives
155
Index
157
Board
PCI buses expansion-card riser
Index
Upgrades processor
159
160
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