John Lewis JLBIIH603 instruction manual Something Not Working, Problem Possible cause Solutions

Page 22

Something Not Working

If the hob is not working correctly, please carry out the following checks, before contacting your local Service Force repair agent.

In the event of any other fault codes that arise, disconnect the appliance from the electrical supply for a few seconds (take out the fuse from the housing wiring system). If the fault code is displayed again, please call your local Service Force repair agent and report the fault code.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Problem

Possible cause

Solutions

 

 

 

The appliance cannot be switched on or

More than 10 seconds have passed since

Switch the appliance on again.

is not operating

the appliance was switched on

 

 

 

 

 

The lock is switched on

Switch off the lock (See the section

 

 

“Locking/unlocking the control panel”)

 

 

 

 

The child safety device is switched on

Deactivate child safety device (See the

 

 

section “Child safety device”)

 

 

 

 

Several sensor fields were touched at

Only touch one sensor field

 

the same time

 

 

 

 

 

Safety cut-out has been triggered

Remove any objects (pan, cloths, etc.)

 

 

that are lying on the control panel.

 

 

Switch the appliance on again

 

 

 

The cooking zones automatically reduce

The sensor fields are partly covered by a

Remove the cloth or the liquid.

the cooking level to

damp cloth or with liquid

Reset the cooking level required.

 

 

 

The residual heat indicator is not display-

The cooking zone was only on for a

If the cooking zone is supposed to be

ing anything

short time and is therefore not hot

hot, call your local Service Force Centre.

 

 

 

acoustic signal sounds, appliance switch-

One or more sensor fields have been

Uncover sensor field

es off

covered for longer than 10 seconds

 

 

 

 

Acoustic signal sounds and appliance

The On/Off sensor field has been cov-

Do not place any objects on the control

switches itself on and after 10 seconds

ered up, e.g. by a cloth

panel

off again

 

 

 

 

 

Display is switching between two heat

Power management is reducing the pow-

See the section “Switching the power

settings

er of this cooking zone

function on and off”

 

 

 

is lit

Unsuitable cookware

Use suitable cookware

 

 

 

 

No cookware on the cooking zone

Put cookware on zone

 

 

 

 

Diameter of the base of the cookware is

Move to smaller cooking zone

 

too small for the cooking zone

 

 

Use suitable cookware

 

 

 

 

 

is lit

Overheating protection for the cooking

Switch off the cooking zone. Switch the

 

zone has been triggered

cooking zone on again

 

 

 

 

Safety cut-out has been triggered

Switch off the cooking zone. Switch the

 

 

cooking zone on again

 

 

 

and number are displayed

Electronics fault

Disconnect the appliance from the elec-

 

 

trical supply for a few minutes (Take the

 

 

fuse out of the house’s wiring system)

 

 

If after switching on again, is displayed

 

 

again, call the customer service depart-

 

 

ment

 

 

 

22

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Contents JLBIIH603 Important Safety Information Contents Description of the Appliance Cooking surface layoutInstallation Technical SpecificationsElectrical Connection Electrical ConnectionElectrical Requirements This hob must be earthedBuilding Page Page Page Sensor field Function Control panelDisplay Description Selecting the heat setting Residual heat indicatorSwitching the appliance on and off Locking/unlocking the control panelUsing the child safety device Step Control panel Display/SignalSwitching the power function on and off Power ManagementSelecting a cooking zone Using the timerCountdown timer Function Condition Outcome after the time hasSetting time Cooking surface Safety cut-outHeat setting Switches off after Induction cooking zonesWhen the hob is first installed Cookware for induction cooking zones Hints and Tips on Cooking and FryingTips on energy saving Cooking chart Removing deposits Maintenance and CleaningCleaning the appliance after each use Remove Type of dirt ImmediProblem Possible cause Solutions Something Not Working0870 Repairs After Sales ServiceSpare parts Rating PlateJohn Lewis Partnership