Norcold 982, 983, 962, 963 manual Diagnostics, Diagnostic Codes and Their Meaning

Page 10

Diagnostic Codes

The refrigerator’s operating controls are equipped with a diagnostic system which alerts the user to a problem in any mode of operation. When a prob- lem occurs within a given mode, the operating con- trols will revert to a stand-by mode in which an alarm will sound and a diagnostic code will be displayed in thecenter control window. The alarm will sound until an alternate operating mode is selected. The diag- nostic code will continue to be displayed until the controls are turned "OFF" and then back"ON". If a problem occurs, refer to Table 1 "Diagnostic codes and Their Meanings" on page 10.

Figure 10

Diagnostics

Table 1

Diagnostic Codes and Their Meaning

Codes

Meanings

Actions

 

 

 

 

 

 

 

 

Check: 10.5 to 15.4 VDC being supplied to refrigerator?

 

No display on control panel

Battery charging equipment or converter

 

DC connection to the refrigerator

 

 

Refrigerator’s DC fuse (3 Amp - Control Fuse) See Page 14

 

 

Consult your dealer or a Norcold Service Center

 

 

 

 

 

Check: 10.5 to 15.4 VDC being supplied to refrigerator?

 

 

Have gas lines been purged?

A1

LP gas ignition fault

LP tank valve on?

LP tanks empty?

(Initial start-up)

 

LP supply pressure 11" water column?

 

 

 

 

Refrigerator’s manual shut-off valve open?

 

 

Consult your dealer or a Norcold Service Center

 

 

 

 

 

Check: 10.5 to 15.4 VDC being supplied to refrigerator?

A2

LP gas re-ignition fault

LP tank valve on?

LP tanks empty?

(During normal operation)

 

LP supply pressure 11" water column?

 

 

 

 

Consult your dealer or a Norcold Service Center

 

 

 

A3

Door ajar and interior light on

Closing door will deactivate alarm and remove code

for more than two minutes

 

 

 

 

 

 

 

Check: Is refrigerator plugged in to a functional AC outlet?

 

Fault external to refrigerator controls

Has the vehicle fuse or circuit breaker blown?

A4

AC Mode selected but AC power not

Vehicle generator functioning (if applicable)?

 

available

Refrigerator’s AC fuse (5 amp) blown? See Page 14

 

 

Consult your dealer or a Norcold Service Center

 

 

 

 

Fault external to refrigerator controls

Check: AC input to refrigerator (108 VAC min.)

A5

Generator (if applicable)

AC input voltage too low

If AC problem cannot be located, consult your dealer, camp-

 

 

 

ground administrator, or a Norcold Service Center

 

 

 

 

Fault external to refrigerator controls

Check: AC input to refrigerator (132 VAC max.)

A6

Generator (if applicable)

AC input voltage too high

If AC problem cannot be located, consult your dealer, camp-

 

 

 

ground administrator, or a Norcold Service Center

 

 

 

 

 

 

10

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Contents Series Refrigerators Table of Contents Safety Awareness Model Number Serial Number About Your Refrigerator Interior Light Door HandleDoor Bins About YourRefrigerator Door Bin SlideDoor Alarm Adjustable ShelvesRefrigerator Controls and Operating Instructions Backup Operating System BOS Auto ModeManual Mode Operating ControlsDiagnostic Codes DiagnosticsDiagnostic Codes and Their Meaning Maintenance Requirements Important Notice Refrigerator FailureProcedure for Cleaning the Cooling System Flue MaintenanceRefrigerator Removal and Replacement Refrigerator StorageBurner Orifice Removal and Cleaning BodyFuse Replacement Procedure Wiring Limited TWO Year Warranty