TROUBLESHOOTING
You can solve many common wine cellar problems easily, saving you the cost of a possible service call. Try the suggestion below to see if you can solve the problem before contacting Vinotemp at info@vinotemp.com.
SYMPTOM
Door will not close properly.
Unit does not
Power is ON but the unit will not cool.
Fan is always running.
Vibrations
POSSIBLE CAUSE
•The wine cellar is not level.
•The shelves are out of position.
•The door was reversed and not properly installed.
•The door gasket is dirty.
•A bottle in the cellar is too long.
•Check that unit is plugged into the wall socket.
•Make sure the wall socket has power. If outlet is controlled by a wall switch, make sure switch is set to on. Test wall socket functionality by testing another electrical appliance in the power socket.
•Make sure there are at least 3 to 5 bottles in the unit. When using the unit for the first time, it can take up to 24 hours to reach the desired temperature.
•If the room temperature is above 90°F (32°C), the unit can have difficulty cooling. Humidity does not affect the cooling ability of the unit.
•To achieve accurate temperature control, the unit should not be used or operated in any of the following locations: o In a sunny place
o In a room with poor air circulation such as a garage near another
o With an outlet shared with a refrigerator, as the refrigerator will drain power from the wine cellar.
o In a cabinet or closet.
•Make sure the cooling vents are not obstructed.
•This is simply a function of the cooling system. The lower the setting, the more the fan will run. If the room is warmer than 90°F (32°C), it will run more.
•The unit has been designed to run continuously when operating at the lower temperatures.
•Check to make sure the wine cellar is level.
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