TROUBLESHOOTING
Many common refrigerator problems are easily resolved. Try the troubleshooting suggestions below to see if the problems can be resolved before having to contact the service department.
Problem | Possible Causes | Solutions | |||
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| ∙ | The refrigerator is unplugged. | ∙ | Plug in the refrigerator. | |
The machine won't | ∙ The refrigerator power switch is | ∙ Check if the power outlet is | |||
operate. |
| OFF |
| working | |
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| ∙ The power supply cord is | ∙ | Plug in refrigerator. | ||
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| unplugged. | ∙ | Check circuit breaker | |
The light does not work | ∙ The household fuse or circuit | ∙ Check light bulb if properly | |||
| breaker has tripped. |
| installed | ||
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| ∙ The light bulb is loose in the socket. | ∙ | Replace light Bulb | ||
| ∙ The light bulb has burned out |
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| ∙ The position of food stored touches | ∙ Put a space in between the food | |||
Food in the refrigerator |
| the refrigerant power of refrigerator |
| and the refrigerator back wall | |
| back wall | ∙ | Adjust refrigerator’s temperature | ||
compartment is freezing |
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∙ The thermostat knob is set too cold |
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| ∙ The air vents are blocked in the | ∙ Remove obstruction or items that | |||
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| compartment |
| are blocking the air vents | |
| ∙ The door(s) are opened too often | ∙ Do not overload the refrigerator | |||
Food in the refrigerator | ∙ A large amount of food has just | ∙ | of large amount of food | ||
compartment is not cold |
| been added to the refrigerator or | Adjust thermostat control | ||
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| freezer compartment |
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| ∙ The position of thermostat knob is |
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| adjusted too low |
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| ∙ The drain – off mouth entrance is | ∙ Remove obstruction or items that | |||
Refrigerator leaks |
| blocked |
| are causes the blockage | |
∙ Evaporator pan not in place | ∙ | Secure evaporator pan | |||
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| ∙ The refrigerator is not leveled and | ∙ Make sure that unit is on leveled | |||
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| locked. |
| surface | |
Noise during operation | ∙ The body of the refrigerator touches | ∙ Make sure unit has 4 inches | |||
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| the wall |
| clearance from wall | |
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| ∙ The air vents are blocked in the | ∙ Remove obstruction or items that | |||
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| compartment |
| are blocking the air vents | |
There is interior moisture | ∙ The door(s) are opened too often | ∙ Make sure food are securely | |||
∙ The room is humid |
| sealed | |||
build - up | ∙ The food is not packaged correctly | ∙ | Set the correct temperature | ||
| ∙ The control is not set correctly of |
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| the surrounding conditions |
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| ∙ Food packages are blocking the | ∙ Remove obstruction or items that | |||
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| door open |
| blocks the door | |
Doors will not close | ∙ shelves are out of position | ∙ Properly secure the shelves | |||
∙ | gaskets are dirty | ∙ | Check door gaskets | ||
completely | |||||
| ∙ refrigerator is not level | ∙ Make sure that unit is on leveled | |||
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| surface | |
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