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If you need service or assistance,
we suggest you follow these five steps:
LBefore calling for assistance...
Performance problems often result from liffle things you can find and fix without tools of any kind.
It nothlng operates:
l Is the range properly connected to gas and electrical supplies? (See “Installation Instructions:‘)
. Have you checked your home’s main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range blocked? Do not block the air flow to and around the mnge.
lIs the Oven Control turned to a tem- perature setting or BROIL?
l Is the clock set for manual operation?
If burner falls to Ilght:
lIsthe range connected to electrical powefl
l Have you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? (See page 16.1
If burner flames are uneven:
l Are burner ports clogged? (See page 16.)
If burner flames lift off ports, are yellow, or are nolsy when turned off:
l The air/gas mixture may be incor- rect. (See the “Installation tn- structionsl’)
If burner makes a popplng noise when ON:
l Is the burner wet from washing? Let dry.
If control knob(s) will not turn:
lDid you push in before trying to turn?
If soil Is visible on Contlnuous- Cleaning oven finish:
l The special finish is designed to gradually reduce oven roll during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 15 for how to clean.
l Sugar and starchy spills may leave stains. See page 15 for hand clean- ing tips. Use toll on lower mck to catch these spills.
If cooking results aren’t what you expected:
lIs the range level?
l Are you using pans recommended in the “Cooking Guide”?
l If baking, have you allowed IM to 2 inches
lHave you preheated the oven as the recipe calls fo0
lAre the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face burners?
See the Cooklng Guide for more infor- mation on cooking problems and how to solve them.
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