TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
Nothing will operate
■Is the power supply cord unplugged? Plug into a grounded outlet.
■Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Cooktop will not operate
■Is the control knob set correctly? Push in knob before turning to a setting.
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■Is the control knob set to the proper heat level? See “Cooktop Use” section.
■Is the range level?
Level the range. See the Installation Instructions.
Oven cooking results not what expected
■Is the range level?
Level the range. See the Installation Instructions.
■Is the proper temperature set?
■Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■Is the batter evenly distributed in the pan? Check that batter is level in the pan.
■Is the proper length of time being used? Adjust cooking time.
■Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer cooking times.
■Are baked items too brown on the bottom? Move rack to higher position in the oven.
■Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.
ACCESSORIES
Canning Unit Kit | Cooktop Cleaner |
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(coil element models) | (ceramic glass models) | Order Part Number 31682 | |
Order Part Number 242905 | Order Part Number 31464 | ||
Cooktop Care Kit | Cooktop Scraper | ||
Order Part Number 4396927 | |||
(includes cleaner, protectant, and | (ceramic glass models) | Broiler Pan | |
applicator pads) | Order Part Number WA906B | ||
Order Part Number 31605 | Stainless Steel Cleaner and Polish | Order Part Number 4396923 | |
Cooktop Protectant |
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(stainless steel models) |
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Order Part Number 31463 | Order Part Number 31462 |
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