2.9 CD-ROM Drive Troubleshooting 2 Troubleshooting Procedures
2.9 CD-ROM Drive Troubleshooting
This section describes how to determine if the computer’s internal CD-ROM drive is
functioning properly. Perform the steps below starting with Procedure 1 and continue with
the other procedures as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
The CD-ROM/DVD-ROM test program is stored in the Diagnostics Disk.
For the CD-ROM test, prepare a test CD-RW.
Then insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer
and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the
diagnostics test procedures.
If any errors occur while executing the CD-ROM/DVD-ROM test, go to Procedure 2.
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