2.11 Modem Troubleshooting 2 Troubleshooting Procedures
2.11 Modem Troubleshooting This section describes how to determine if the computer's modem is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
The Sound/Modem test program is stored in the Diagnostics Disk.
Insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run
the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the
diagnostics test procedures.
If any errors occur while executing the Sound/Modem test, go to Procedure 2.
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