Toshiba tecra m1

2 Troubleshooting Procedures

2-ii TECRA M1 Maintenance Manual (960-436)

Contents

Main Toshiba Personal Computer TECRA M1 Maintenance Manual TOSHIBA CORPORATION Page Preface Page Page Page Table of Contents Page Page Page Page Page Page Page Chapter 1 Contents Page 1.1 Features Page Page Page Page Page Page Page 1.2 System Unit Block Diagram Page Page Page Page Page Page 1.3 3.5-inch Floppy Disk Drive (USB External) 1.4 2.5-inch Hard Disk Drive 1 Hardware Overview 1.4 2.5-inch Hard Disk Drive Table 1-2 2.5-inch HDD specifications (2/3) Table 1-2 2.5-inch HDD specifications (3/3) 1-18 TECRA M1 Maintenance Manual (960-436) 1.5 CD-ROM Drive 1.6 DVD-ROM Drive 1.6 DVD-ROM Drive 1 Hardware Overview Table 1-4 DVD-ROM drive specifications (2/2) TECRA M1 Maintenance Manual (960-436) 1-21 1.7 CD-RW/DVD-ROM Drive 1.7 CD-RW/DVD-ROM Drive 1 Hardware Overview Table 1-5 CD-RW/DVD-ROM drive specifications (2/3) Table 1-5 CD-RW/DVD-ROM drive specifications (3/3) TECRA M1 Maintenance Manual (960-436) 1-23 1.8 DVD Multi Drive 1.8 DVD Multi Drive 1 Hardware Overview Table 1-6 DVD Multi drive specifications (2/2) TECRA M1 Maintenance Manual (960-436) 1-25 1.9 Keyboard 1.10 TFT Color Display Page 1.11 Power Supply 1 Hardware Overview 1.11 Power Supply Table 1-9 Power supply output rating 1-30 TECRA M1 Maintenance Manual (960-436) Page 1.12 Batteries Page Page Page Page Chapter 2 Contents Page Page Page 2.1 Troubleshooting 2.2 Troubleshooting Flowchart Page Page Page 2.3 Power Supply Troubleshooting Page Page Page Page Page Page Page Page Page 2.4 System Board Troubleshooting Page Page Page 2-20 TECRA M1 Maintenance Manual (960-436) TECRA M1 Maintenance Manual (960-436) 2-21 2-22 TECRA M1 Maintenance Manual (960-436) TECRA M1 Maintenance Manual (960-436) 2-23 2-24 TECRA M1 Maintenance Manual (960-436) TECRA M1 Maintenance Manual (960-436) 2-25 2-26 TECRA M1 Maintenance Manual (960-436) Page Page Page 2.5 FDD Troubleshooting Page Page 2.6 HDD Troubleshooting Page Page Page Page 2.7 Keyboard and Touch pad Troubleshooting Page Page 2.8 Display Troubleshooting Page 2.9 CD-ROM Drive Troubleshooting Page 2.10 DVD-ROM, CD-RW/DVD-ROM and DVD Multi Drive Troubleshooting Page 2.11 Modem Troubleshooting Page 2.12 LAN Troubleshooting 2.13 Bluetooth Troubleshooting Page Page Page 2.14 Wireless LAN Troubleshooting Page Page Page 2.15 Sound Troubleshooting Page Page 2.16 SD Card Slot Troubleshooting Page Page Page Chapter 3 Contents Page 3.1 The Diagnostic Test Page 3.2 Executing the Diagnostic Test Page Page Page 3.3 Subtest Names 3 Tests and Diagnostics 3.3 Subtest Names 3 Tests and Diagnostics 3.3 Subtest Names Table 3-1 Subtest names (2/3) 3-8 TECRA Page 3.4 System Test Page Page Page 3.5 Memory Test Page 3.6 Keyboard Test Page Page Page 3.7 Display Test Page Page Page 3.8 Floppy Disk Test Test start track (Enter:0/dd:00-79)? Page 3.9 Printer Test Page 3.10 Async Test Page 3.11 Hard Disk Test Test drive number select (1:HDD#1, 2:HDD#2, 0:HDD1&2) HDC F/W error retry (1:yes, 2:no) ? Data compare error dump (1:no, 2:yes) ? Detail status display (1:no, 2:yes) ? Page Page 3.12 Real Timer Test Page 3.13 NDP Test 3.14 Expansion Test 3.15 CD-ROM/DVD-ROM Test 3.16 Wireless LAN Test (Agere) Page Page Page Page 3.17 Wireless LAN Test (Atheros) Page Page 3.18 Wireless LAN Test (Calexico) 3.19 Sound/Modem Test Page Page Page 3.20 IEEE1394 Test Program Page 3.21 Bluetooth Test Page 3-54 Page Page TECRA M1 Maintenance Manual (960-436) 3-57 3-58 Page 3-60 3.22 Error Code and Error Status Names 3 Tests and Diagnostics 3.22 Error Code and Error Status Names 3-62 Page 3.23 Hard Disk Test Detail Status 3.23 Hard Disk Test Detail Status 3 Tests and Diagnostics Table 3-6 Error register contents 3.24 Head Cleaning 3.25 Log Utilities Page 3.26 Running Test Page 3.27 Floppy Disk Drive Utilities Page Page Page Page 3.28 System Configuration Press Enter to return to the DIAGNOSTIC MENU. 3.29 SETUP Page 3-80 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Chapter 4 Contents Page Page Page 4.1 General 4 Replacement Procedures 4.1 General TECRA M1 Maintenance Manual (960-436) 4-1 Page Page Page Page Page Page 4.2 Battery Pack Page Page 4.3 Optional PC Card Page 4.4 Optional SD Card 4.5 HDD Page Page Page 4.6 Slim Select Bay Module Page Page 4.7 Modem Daughter Card Page Page 4.8 CPU Page Page Page Page 4.9 Keyboard Page Page Page 4.10 Memory Module Page 4.11 Sensor/Switch Board Page 4.12 Touch Pad Page Page Page 4.13 Wireless LAN Card Page Page 4.14 Bluetooth Module Page 4.15 Display Assembly Page Page Page 4.16 LED Board Page 4.17 Sound Board Page 4.18 System Board/RTC Battery/DC-IN Jack Page Page Page Page 4.19 USB Board Page 4.20 Fan Page 4.21 Display Mask Page 4.22 FL Inverter Page 4.23 LCD Module Page Page Page 4.24 Wireless LAN Antenna/Bluetooth Antenna/Display Cover/Speaker Page Page Page Page Page Page Page Page Page Page 4.25 Fluorescent Lamp Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix Contents Page Page Page Page Page Appendix A Handling the LCD Module Precautions for handling the LCD module Page Page Page Page Page Appendix B Board Layout Appendices Appendix B Board Layout TECRA M1 Maintenance Manual (960-436) B-1 B.1 System Board (FGFSY*) Front View Figure B-1 System board (FGFSY*) layout (front) Appendices Appendix B Board Layout Table B-1 System board (FGFSY*) ICs and connectors (front) Appendix B Board Layout Appendices B.2 System Board (FGFSY*) Back View TECRA M1 Maintenance Manual (960-436) B-3 Figure B-2 System board (FGFSY*) layout (back) Appendices Appendix B Board Layout Table B-2 System board (FGFSY*) ICs and connectors (back) B.3 Sound Board (FGFSD*) Front and Back View B.4 LED Board (FGFLE*) Front and Back View B.5 Sensor/Switch Board (FGFLS*) Front and Back View B.6 USB Board (FGFUS*) Front and Back View Apx.C Pin Assignments Appendices Appendix C Pin Assignments TECRA M1 Maintenance Manual (960-436) System Board C.1 PJ1001 Memory 1 connector (200-pin) Table C-1 Memory 1 connector (200-pin) (1/3) Appendices Apx.C Pin Assignments Table C-1 Memory 1 connector (200pin) (2/3) Appendix C Pin Assignments Appendices Table C-1 Memory 1 connector (200-pin) (3/3) TECRA M1 Maintenance Manual (960-436) Appendices Apx.C Pin Assignments C.2 PJ1002 Memory 2 connector (200-pin) Table C-2 Memory 2 connector (200-pin) (1/3) Appendix C Pin Assignments Appendices Table C-2 Memory 2 connector (200-pin) (2/3) TECRA M1 Maintenance Manual (960-436) Appendices Apx.C Pin Assignments Table C-2 Memory 2 connector (200-pin) (3/3) Appendix C Pin Assignments Appendices C.3 PJ1509 HDD interface connector (44-pin) TECRA M1 Maintenance Manual (960-436) Table C-3 HDD interface connector (44-pin) Appendices Apx.C Pin Assignments C.4 PJ1511 Select Bay interface connector (72-pin) Table C-4 Select Bay interface connector (72-pin) Appendix C Pin Assignments Appendices C.5 PJ1512 PC-Card interface connector (150-pin) TECRA M1 Maintenance Manual (960-436) Table C-5 PC-Card interface connector (150-pin) (1/2) Page Appendix C Pin Assignments Appendices Table C-5 PC-Card interface connector (150-pin) (2/2) TECRA M1 Maintenance Manual (960-436) Appendices Apx.C Pin Assignments C.6 PJ1514 SD Card interface connector (12-pin) Table C-6 SD Card interface connector (12-pin) C.7 PJ123 Keyboard interface connector (34-pin) Table C-7 Keyboard interface connector (34-pin) Appendix C Pin Assignments Appendices C.8 PJ2003 PAD interface connector (8-pin) Table C-8 PAD interface connector (8-pin) C.9 PJ1101 LED board interface connector (14-pin) Table C-9 LED board interface connector (14-pin) Page Appendix C Pin Assignments Appendices C.13 PJ2007 Docking interface connector (240-pin) TECRA M1 Maintenance Manual (960-436) Table C-13 Docking interface connector (240-pin) (1/4) Appendices Apx.C Pin Assignments Table C-13 Docking interface connector (240-pin) (2/4) Page Appendices Apx.C Pin Assignments Table C-13 Docking interface connector (240-pin) (3/4) Page Appendices Apx.C Pin Assignments Table C-13 Docking interface connector (240-pin) (4/4) C.14 PJ2015 Mini PCI interface connector (124-pin) Table C-14 Mini PCI interface connector (124-pin) (1/2) Appendix C Pin Assignments Appendices Table C-14 Mini PCI interface connector (124-pin) (2/2) TECRA M1 Maintenance Manual (960-436) Appendices Apx.C Pin Assignments C.15 PJ2017 MDC1 interface connector (30-pin) Table C-15 MDC1 interface connector (30-pin) C.16 PJ1003 MDC2 interface connector (2-pin) Table C-16 MDC2 interface connector (2-pin) C.17 PJ2019 Serial interface connector (9-pin) C.18 PJ2020 Parallel interface connector (25-pin) TECRA M1 Maintenance Manual (960-436) Table C-18 Parallel interface connector (25-pin) C.19 PJ2033 USB0 interface connector (4-pin) C.22 PJ4900 Bluetooth interface connector (20-pin) Table C-22 Bluetooth interface connector (20-pin) C.23 PJ1100 Sound board interface connector (30-pin) Table C-23 Sound board interface connector (30-pin) Appendix C Pin Assignments Appendices C.24 PJ651 IEEE 1394 interface connector TECRA M1 Maintenance Manual (960-436) Table C-24 IEEE 1394 interface connector C.25 PJ4500 LAN interface connector (14-pin) C.28 PJ1005 RTC Battery connector (2-pin) Table C-28 RTC Battery connector (2-pin) C.29 PJ8770 FAN interface connector (3-pin) Table C-29 FAN interface connector (3-pin) C.30 PJ5500 LCD interface connector (41-pin) C.31 PJ5523 CRT interface connector (15-pin) TECRA M1 Maintenance Manual (960-436) Table C-31 CRT interface connector (15-pin) C.32 PJ5501 TV connector (4-pin) Sound Board C.33 PJ3000 System board interface connector (30-pin) Table C-33 System board interface connector (30-pin) C.34 PJ3001 Internal Microphone connector (2-pin) Table C-34 Internal Microphone connector (2-pin) C.35 PJ3002 External Microphone connector (6-pin) C.36 PJ3003 Headphone connector (6-pin) Appendices Apx.C Pin Assignments LED Board C.37 PJ3100 System board interface connector (14-pin) Table C-37 System board interface connector (14-pin) Page Page Page Appendix D Keyboard Scan/Character Codes Appendix D Keyboard Scan/Character Codes TECRA M1 Maintenance Manual (960-436) D-1 Table D-1 Scan codes (set 1 and set 2) (1/4) Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) D-2 TECRA M1 Maintenance Manual (960-436) Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (3/4) TECRA M1 Maintenance Manual (960-436) D-3 Page Page Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Table D-4 Scan codes with Fn key D-6 TECRA M1 Maintenance Manual (960-436) Appendix D Keyboard Scan/Character Codes Table D-5 Scan codes in overlay mode Table D-6 No.124 key scan code TECRA M1 Maintenance Manual (960-436) D-7 Page Appendix E Key Layout Page Appendix F Wiring Diagrams F.3 LAN Loopback Connector Appendix G BIOS Rewrite Procedures Page Appendix H EC/KBC Rewrite Procedures Page Appendix I Reliability