If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. [See page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. lt could save you the cost of a service call.
PROBLEM
Nothlng will operate
The oven will not operate
The surface unlts will not operate
Control knob(s) will not turn
SelfGleanIng cycle will not operate
POSSIBLE CAUSE
The power cord is not plugged into a live circuit with proper voltage.
A household fuse has blown or a circuit breaker has tripped.
The Oven Selector is not turned to BAKE or BROIL
The Oven Temperature Control Knob is not turned to a tempera- ture setting.
A delayed start time has been programmed.
A household fuse has blown or a circuit breaker has tripped.
The control knobs are not being set correctly.
You are not pushing in before turning.
The Oven Selector and Oven Temperature Control Knob are not set to CLEAN.
The range clock does not show the correct time of day.
The Lock Lever is not in the CLEAN
A delayed start time has been programmed.
SOLUllON
Plug the power cord into a live circuit with proper voltage. (See Installation Instruc- tions.)
Replace household fuse or reset circuit breaker.
Turn the Oven Selector to the desired setting;.
Turn the Oven Temperature Control Knob to a temperature setting.
Wait for the start time to be reached.
Replace househokf fuse or reset circuit breaker.
Push control knobs in before turning to a setting.
Push control knob(s) in before turning to a setting.
Set both the Oven Selector and Oven Temperature Control Knob to CLEAN.
Reset clock to show the correct lime of day. (See page 11.)
Move Lock Lever all the way to the right.
Wait for the start time to be reached.
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