If you need service or assistance, we suggestyou follow these steps:
1. Before caUing for
assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothlng operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
lIs the Oven Selector turned to a Set- ting (BAKE or BROIL)?
l Is the Oven Temperature Control turned to a temperature setting?
It surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way?
l Do the control knobs turn?
If surface unlt control knob(s) will not turn:
lDid you push in before trying to turn?
If soil is visible on Contlnuous-
Cleaning oven flnlsh:
l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
lIf you broil often, you may see oven soil.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 23 for how to clean.
l Sugar and starchy spills may leave stains. See page 23 for hand clean- ing tips. Keep foil on oven bottom to catch these spills.
If cooking results aren’t what you expected:
lIs the range level?
l Does the oven temperature seem too low or too high? See page 14.
l If needed, have you preheated the oven as the recipe calls fofl
l Are you following a tested recipe from a reliable source?
l Are you using pans recommended in the “Cookware” section on page 6?
l If baking, have you allowed lY2to 2 inches
lAre the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face elements being used?
2.If you need assistance%.
Call Whirlpool
ice assistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained con- sultants. The consultant can instruct you in how to obtain satisfactory oper- ation from your appliance or, if serv- ice is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
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