If you prefer, write to Mr. Donald Skinner

If You Need Service Or Assistance Continued

2. If you need assistance:..

Call Whirlpool COOL-LINE@ serv- ice assistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk wrth one of our trained consul- tants. The consultant can instruct you In how to obtain satisfactory operation from your appliance or, if service is nec- essary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service’...

Whirlpool has a

panies. Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, any- where in the United States. To locate the authorized Whirlpool service com- pany in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

4.If you need FSP@ replacement parts’...

FSP is a registered trademark of WhIrlpool Corporation for quality parts. Look for this symbol of quality when- ever you need a replacement pan for your Whirlpool appliance. FSP replace- ment parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

5.If you are not satisfied with how the problem was solved:..

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive Chicago, IL 60606

lMACAP will in turn inform us of your action.

‘When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed In order to better respond to your request.