Estate LT14EK If You Need Assistance Or Service, Before calling for assistance, Problem, Solution

Page 17

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s cor@ete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kfnd. Please check the chart below for problems you can fix. lt could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

Unfamiliar sounds or a rattling/jingling noise

There Is water In the defrost pan

The lights do not work

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Temperature Control is not set correctly.

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be haff full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Temperature Control to a numbered setting. (See page 7.)

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 11.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 10.)

The optional Ice maker will not operate

The motor sesms to run too much

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

The door has been opened frequently.

A large amount of food has been put in at one time.

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 9.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils (See page 13.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Contents Call us with grestions or comments UseAndCareThank you for buying an Estate appliance Your safety is important to usSerial Number Dealer Purchase DateHelp us help you Important Safety InstructionsRead all instructions before using the refrigerator Control panel Parts And FeaturesCriapef cover Crisper on lll4EK Leveling Model Tf14CK shownClean it Before Using Your RefrigeratorInstall it properly Plug itView of roller with hlnge in place Leveling screw Level itSetting the temperature control Using Your RefrigeratorAdjuoting LhingCover Adjusting the refrigerator shelvesRemoving the crispers Using the optional automatic ice maker Using the ice cube trays TtiickRain signal arm to 8top ice To remove ice Hold tray at both ends Twist slightlyReversing the door swing Changing the light bulbUnderstanding the sounds you may hear Saving energyThis Section Pai9Paw Cleaning your refrigeratorCaring For Your Refrigerator Care Vacation and movingLong vacations Short vacationsStoring fresh food Power interruptionsFood Storage Guide Storing frozen food Food Storage Time Freezer food storage chartFood TimeProblem If You Need Assistance Or ServiceSolution Before calling for assistanceIf you are not satisfied with How the problem was solved If you need serviceIf you need assistance If you need FSP replace- ment partsPage Length of Warranty Refrigerator WarrantyFull FIVE-YEAR WARRAN-IY Whirlpool will not PAY for

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