Genie JVM1790 owner manual Before you call for service…, Problem Possible Causes What To Do

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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

	Problem		Possible Causes	What To Do

	Oven will not start		A fuse in your home may be	• Replace fuse or reset circuit breaker.
			blown or the circuit breaker
			tripped.

			Power surge.	• Unplug the microwave oven, then plug it back in.

			Plug not fully inserted into wall	• Make sure the 3-prong plug on the oven is fully inserted
			outlet.	into wall outlet.

			Door not securely closed.	• Open the door and close securely.

	Control panel lighted,		Door not securely closed.	• Open the door and close securely.
	yet oven will not start

			START/PAUSE button not pressed	• Press START/PAUSE.
			after entering cooking selection.

			Another selection entered	• Press CLEAR/OFF.
			already in oven and CLEAR/OFF
			button not pressed to cancel it.

			Cooking time not entered after	• Make sure you have entered cooking time after pressing
			pressing TIME COOK.	TIME COOK.

			CLEAR/OFF was pressed	• Reset cooking program and press START/PAUSE.
			accidentally.

			Food weight not entered after	• Make sure you have entered food weight after selecting
			selecting AUTO DEFROST or	AUTO DEFROST or FAST DEFROST.
			FAST DEFROST.

			Food type not entered after	• Make sure you have entered a food type.
			pressing AUTO COOK.

	CONTROL LOCKED		The control has been locked.	•Press and hold CLEAR/OFF for about 3 seconds
	appears on display			to unlock the control.

	OVEN TOO HOT FOR		One of the sensor cooking	•These features will not operate when the oven is hot.
	SENSOR COOKING---		buttons was pressed when the	The oven will automatically change to cook by time
	USING ALTERNATE		temperature inside the oven	(follow the directions in the display) or once the oven is
	METHOD appears		was greater than 200°F.	cool enough, the sensor features will function normally.
	on display

	Floor of the oven is warm		The cooktop light is located	•This is normal.
	even when the oven has		below the oven floor. When
	not been used		light is on, the heat it produces
			may make the oven floor get warm.

	You hear an unusual		You have tried to change	•Many of the oven’s features are preset and
	low-tone beep		the power level when it is	cannot be changed.
			not allowed.

	Oven emits a smoky odor		Oils on the stainless steel cavity	•This is normal.
	and gray smoke after		are burning off after using the
	using the Bake feature		Bake feature the first few times.

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Contents GE Profile Write the model and serial numbers here Model # Serial #Consumer Support Troubleshooting Tips Care and Cleaning Operating InstructionsInstructions Operating Instructions Care and Cleaning Ge.comFoods MICROWAVE-SAFE Cookware Follow these guidelinesCleaning Operating Consumer Support Troubleshooting Tips CareInstructions Filler Panel Kits Safety Instructions Operating Instructions CareOptional kits Filter KitsDoor Latch Release Handle Door Latches About the features of your ovenConsumer Support Troubleshooting Tips Control Panel and Selector DialConvection Baking or Convection Roasting Microwave Cooking Time and Auto FeaturesSensor Features Combination Fast BakingAvailable cooking options Instructions Safety InstructionsTroubleshooting Tips Consumer SupportOperating Instructions Care and Cleaning Troubleshooting About the time and auto microwave featuresSafety Instructions Using the DialAuto Defrost Do not use the shelves when microwave cooking Fast Defrost Do not use the shelves when microwave cookingWeight of Food Conversion GuideDefrosting Tips Cleaning Troubleshooting Tips Consumer SupportTime Defrost Do not use the shelves when microwave cooking Beverage Do not use the shelves whenAbout changing the power level Microwave termsTerm Definition Humidity Sensor About the sensor microwave featuresWhat happens when using the Sensor Features Recommended FoodsGround Meat Cooking TipsFish PotatoesTroubleshooting Tips Consumer Support With ReheatBake or Roast with Preheat About the baking and roasting featuresTroubleshooting Tips Bake or Roast without PreheatingFast Bake with Preheat About the Fast Bake featureInstructions Care and Cleaning Troubleshooting Fast Bake without PreheatCombination Fast Bake Cookware tipsConvection Bake or Roast Convection Bake Combination CookwareSelect the best method of cooking Recipe conversionsFoods About the warming feature Temperature Selection ChartFood Type About the other features TipsSupport Auto Nite Light Bake Temp. AdjustBeeper Volume Display ON/OFFCare and Cleaning Instructions OperatingConsumer Support How to Clean the Outside Care and cleaning of the ovenHow to Clean the Inside Helpful HintsReplacing the light bulb Cooktop Light/Nite LightRemoving and Cleaning the Filters About the exhaust featureOperating Instructions Safety Reusable Vent FiltersOperating Instructions Care SafetyTo Install the Charcoal Filter Charcoal FilterBefore you call for service… Problem Possible Causes What To DoAutomatically Oven temperatureVent fan comes on On the displayThings That Are Normal With Your Microwave Oven We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions Operating Instructions GE Microwave Oven WarrantyTroubleshooting Tips Consumer Support Care and CleaningConsumer Support GE Appliances Website Schedule ServiceParts and Accessories Real Life Design Studio