Dacor RGC365, RGC304 Warranty and Service, Product Maintenance, Getting Help, What Is Covered

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Warranty and Service

Product Maintenance

Do not perform any maintenance other than that instructed in the Care and Cleaning section of this manual. A qualified service technician should per- form all other service.

Getting Help

Before you obtain service, please review the Before You Call for Service section on page 11. If you have performed the checks in the Problem Solu- tion Guide and the problem has not yet been remedied, please visit our web site or contact our Customer Service Team for a listing of Dacor autho- rized service agents. Prior to requesting service, it is helpful to be familiar with the warranty terms and conditions on this page.

Contact us through our web site at:

www.Dacor.com

Dacor Customer Service:

Tel: (800) 793-0093

Fax: (626) 403-3130

Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time

You may also write us at:

Dacor Customer Service

1440 Bridge Gate Drive

Diamond Bar, CA 91765

At Dacor, we believe that our quality of service equals that of our product. Should your experience with our service network or product be different, please contact our Customer Service Team and share your encounter with us. We will do our utmost to resolve the situation for you and deliver on our Dacor promise.

If you need anything clarified, just let us know.

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR COOKTOPS

WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA*:

FULL ONE-YEAR WARRANTY

If your DACOR product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, DACOR will remedy the defect without charge to you or subsequent users. The owner must provide proof of purchase upon request, and have the appliance accessible for ser- vice.

*Warranty is null and void if non-UL approved prod- uct is transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your DACOR product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, DACOR will furnish a new part, F.O.B. factory to replace the defective part. All delivery, installation, and labor costs are the responsibility of the purchaser. The owner must provide proof of purchase, upon request, and have the appliance accessible for service.

What Is Not Covered

•Service calls to educate the customer in the proper use and care of the product.

•Failure of the product when used for commercial, business, rental or any application other than for residential consumer use.

•Replacement of house fuses or fuse boxes or resetting of circuit breakers.

•Damage to the product caused by accident, fire, flood or other acts of God.

•Breakage, discoloration or damage to glass, metal surfaces, plastic components, trim, paint or other cosmetic finish, caused by improper usage or care, abuse or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLU- SIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WAR- RANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclu- sion or limitation of inconsequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

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Contents USE and Care Manual Preference Renaissance Cooktop Dacor, all rights reserved Safety Symbols and Labels Important Safety InstructionsImportant Information About Safety Instructions For service and warranty information, seeGeneral Safety Precautions Important Safety Instructions Parts of the Cooktop Other FeaturesGetting to Know Your Cooktop SimmerSear Burner Setting Up Your CooktopBurner and Grate Assembly Standard BurnersLighting a Burner Operating Your CooktopSelecting the Cookware Use cookware thatFor superior cooking performance and to save energy Available AccessoriesCooking Tips Disassembly Care and CleaningCleaning the Cooktop Cleaning the Grates, Spill Trays and WOK RingCleaning the Knobs and Trim Rings Cleaning the Igniters and Other Burner ComponentsCleaning Stainless Steel Surfaces Cleaning the Optional Griddle Replacing the Grate FeetBefore You Call for Service Problem Solution GuideWhat Is Covered Warranty and ServiceProduct Maintenance What Is Not CoveredBusiness Reply Mail Warranty Information

RGC304, RGC365 specifications

Dacor, a leader in luxury kitchen appliances, has made a significant mark with its RGC365 and RGC304 gas ranges. These models are tailored for serious home chefs who demand both performance and style in their kitchens.

The Dacor RGC365 is a 36-inch range that combines professional-grade cooking capabilities with stunning aesthetics. It features five powerful sealed burners, providing a range of cooking options from simmering delicate sauces to boiling water quickly. The burners are equipped with Dacor's signature Dual-Stacked Burner technology, which offers precise temperature control and consistent heat distribution. This ensures that every dish is cooked to perfection, whether it be frying, sautéing, or braising.

One of the standout features of the RGC365 is its continuous grates, which allow for easy movement of cookware across the surface. This design promotes efficiency and safety, as heavy pots and pans can slide effortlessly from one burner to another. Additionally, the range includes an electric oven with True Convection technology, which circulates heated air for even cooking results. With a spacious oven capacity, the RGC365 can accommodate multiple dishes at once, making it ideal for hosting gatherings or family meals.

On the other hand, the Dacor RGC304 offers a more compact option for those who may have space constraints but still want high-performance cooking. This 30-inch range also features four burners with the same Dual-Stacked Burner technology found in the RGC365, allowing for precise cooking control on a smaller scale. The RGC304 includes a spacious oven that utilizes Dacor’s innovative steam oven technology, providing delicious results while preserving moisture in food.

Both the RGC365 and RGC304 are designed with a focus on durability and user-friendly features. The ranges are crafted with robust stainless steel exteriors, making them not only sleek but also easy to clean. Moreover, the intuitive control knobs are designed for easy operation, allowing users to adjust settings with precision.

In summary, Dacor’s RGC365 and RGC304 gas ranges are defined by their professional-grade cooking performance, elegant designs, and advanced technologies. With their robust features such as Dual-Stacked Burner technology, True Convection, and spacious ovens, these ranges are perfectly suited for the discerning chef looking to enhance their culinary experience. Whether you need a larger 36-inch option or a more compact 30-inch range, Dacor offers high-quality solutions tailored to your cooking needs.
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