Dacor RGC304, RGC365 manual Before You Call for Service, Problem Solution Guide

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Before You Call for Service

Problem Solution Guide

Problem

May Be Caused By

What to Do

Nothing works.

Cooktop not connected to elec-

Check to make sure power cord is con-

 

trical power.

nected to electrical outlet.

 

 

 

 

Power to electrical outlet is off.

Turn on power at circuit breaker or fuse

 

 

box. Check for tripped breaker or blown

 

 

fuse.

 

 

 

 

Power outage.

Contact power company

 

 

 

Igniters do not spark.

Power not supplied to unit.

See Nothing Works above.

 

 

 

 

Wet or dirty igniter.

Clean and dry igniter and burner assem-

 

 

bly according to Care and Cleaning

 

 

section.

 

 

 

No flame.

Igniter not working (no clicking

See Igniters do not spark above.

 

sound).

 

 

 

 

 

Wet or dirty igniter.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Gas is turned off.

Make sure the gas supply valve is in the

 

 

on position.

 

 

 

 

Gas supply interrupted.

Contact gas company.

 

 

 

Burner goes out at low set-

Low gas pressure.

Contact gas company to have pressure

ting.

 

tested.

 

 

 

Flame is distorted, yellow or

Burner parts are dirty or

Clean and dry according to Care and

very large.

clogged.

Cleaning section.

 

 

 

 

Burner parts are not properly

Make sure burner is assembled according

 

positioned.

to the Setting Up Your Cooktop sec-

 

 

tion.

 

Cooktop set up to use a differ-

Have a qualified service technician check

 

ent type of gas (Natural or LP)

to make sure that the cooktop is set up

 

or set up for different altitude.

for the type of gas and the correct alti-

 

 

tude.

 

 

 

 

Gas regulator is not installed or

Have a qualified service technician check

 

faulty.

the gas regulator.

 

 

 

Igniter continues to spark

Burner is cold.

Burners may continue to spark for up to

(click) after flame ignites.

 

60 seconds when cold and set to low. See

 

 

Operating Your Cooktop section for

 

 

more information on how to minimize.

 

 

 

 

Flame distorted by air draft.

Minimize any air drafts around the cook-

 

 

top. Close nearby windows.

 

 

 

 

Wet or dirty igniter.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Burner parts wet or dirty.

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Burner parts not properly posi-

Make sure burner is assembled according

 

tioned.

to the Setting Up Your Cooktop sec-

 

 

tion.

 

 

 

 

Power supply polarity is

Have a licensed electrician check the elec-

 

reversed.

trical outlet.

 

 

 

11

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Contents USE and Care Manual Preference Renaissance Cooktop Dacor, all rights reserved Important Information About Safety Instructions Important Safety InstructionsSafety Symbols and Labels For service and warranty information, seeGeneral Safety Precautions Important Safety Instructions Getting to Know Your Cooktop Other FeaturesParts of the Cooktop Burner and Grate Assembly Setting Up Your CooktopSimmerSear Burner Standard BurnersSelecting the Cookware Operating Your CooktopLighting a Burner Use cookware thatCooking Tips Available AccessoriesFor superior cooking performance and to save energy Cleaning the Cooktop Care and CleaningDisassembly Cleaning the Grates, Spill Trays and WOK RingCleaning Stainless Steel Surfaces Cleaning the Igniters and Other Burner ComponentsCleaning the Knobs and Trim Rings Replacing the Grate Feet Cleaning the Optional GriddleProblem Solution Guide Before You Call for ServiceProduct Maintenance Warranty and ServiceWhat Is Covered What Is Not CoveredBusiness Reply Mail Warranty Information

RGC304, RGC365 specifications

Dacor, a leader in luxury kitchen appliances, has made a significant mark with its RGC365 and RGC304 gas ranges. These models are tailored for serious home chefs who demand both performance and style in their kitchens.

The Dacor RGC365 is a 36-inch range that combines professional-grade cooking capabilities with stunning aesthetics. It features five powerful sealed burners, providing a range of cooking options from simmering delicate sauces to boiling water quickly. The burners are equipped with Dacor's signature Dual-Stacked Burner technology, which offers precise temperature control and consistent heat distribution. This ensures that every dish is cooked to perfection, whether it be frying, sautéing, or braising.

One of the standout features of the RGC365 is its continuous grates, which allow for easy movement of cookware across the surface. This design promotes efficiency and safety, as heavy pots and pans can slide effortlessly from one burner to another. Additionally, the range includes an electric oven with True Convection technology, which circulates heated air for even cooking results. With a spacious oven capacity, the RGC365 can accommodate multiple dishes at once, making it ideal for hosting gatherings or family meals.

On the other hand, the Dacor RGC304 offers a more compact option for those who may have space constraints but still want high-performance cooking. This 30-inch range also features four burners with the same Dual-Stacked Burner technology found in the RGC365, allowing for precise cooking control on a smaller scale. The RGC304 includes a spacious oven that utilizes Dacor’s innovative steam oven technology, providing delicious results while preserving moisture in food.

Both the RGC365 and RGC304 are designed with a focus on durability and user-friendly features. The ranges are crafted with robust stainless steel exteriors, making them not only sleek but also easy to clean. Moreover, the intuitive control knobs are designed for easy operation, allowing users to adjust settings with precision.

In summary, Dacor’s RGC365 and RGC304 gas ranges are defined by their professional-grade cooking performance, elegant designs, and advanced technologies. With their robust features such as Dual-Stacked Burner technology, True Convection, and spacious ovens, these ranges are perfectly suited for the discerning chef looking to enhance their culinary experience. Whether you need a larger 36-inch option or a more compact 30-inch range, Dacor offers high-quality solutions tailored to your cooking needs.