
BEFORE YOU CALL (CONTINUED)
| PROBLEM | 
 | CAUSE | 
 | CORRECTION | 
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| TEMPERATURES ARE TOO WARM | 
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| Freezer/Fresh Food | • | Doors are opened too | • Warm air enters the refrigerator whenever the door is | |
| temperature is too warm. | 
 | frequently or too long. | 
 | opened. Open the door less often. | 
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 | • | Door is slightly open. | • See PROBLEM section OPENING/CLOSING OF | |
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 | DOORS/DRAWERS. | 
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 | Condenser is dirty. | • Clean condenser. See Care & Cleaning Chart in Care | ||
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 | and Cleaning section. | 
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| Freezer temperature is too | • | Freezer control is set too | • Set freezer control to a colder setting. Allow 24 hours | |
| warm. Fresh Food | 
 | warm. | 
 | for temperature to stabilize. | 
| temperature is satisfactory. | 
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| Fresh Food temperature is | • | Fresh Food control is set too | • Set fresh food control to a colder setting. Allow 24 | |
| too warm. Freezer | 
 | warm. | 
 | hours for temperature to stabilize. | 
| temperature is satisfactory. | 
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| Temperature in the Meat | • | Meat Keeper Temperature | • Adjust Meat Keeper Temperature Control to a colder | |
| Keeper is too warm (some | 
 | Control is set too warm. | 
 | setting. | 
| models). | 
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| WATER/MOISTURE/FROST INSIDE REFRIGERATOR | 
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| Moisture collects on inside | • | Weather is hot and humid. | • The rate of frost buildup and internal sweating | |
| of refrigerator walls. | 
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 | increases. | 
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 | • | Door is slightly open. | • See PROBLEM section OPENING/CLOSING OF | |
| 
 | • Door is opened too often or too | 
 | DOORS/DRAWERS. | |
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 | • | Open door less often. | ||
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 | long. | 
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 | • | Open containers. | • | Keep containers covered. | 
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| Water collects on bottom | • | Vegetables contain and give | • It is not unusual to have moisture on the bottom side of | |
| side of drawer cover. | 
 | off moisture. | 
 | the cover. | 
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 | • Move humidity control (some models) to lower setting. | |
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| Water collects in bottom of | • | Washed vegetables and fruit | • Dry items before putting them in the drawer. Water | |
| drawer. | 
 | drain while in the drawer. | 
 | collecting in bottom of drawer is normal. | 
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| WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR | 
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| Moisture collects on | • | Weather is humid. | • This is normal in humid weather. When humidity is | |
| outside of refrigerator or | 
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 | lower, the moisture should disappear. | 
| between doors. | • | Door is slightly open, causing | • See PROBLEM section OPENING/CLOSING OF | |
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 | cold air from inside refrigerator | 
 | DOORS/DRAWERS. | 
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 | to meet warm air from outside. | 
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| AUTOMATIC ICE MAKER | 
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| Ice maker is not making | • | Ice maker wire signal arm is in | • Move wire signal arm to the “down” or ON position. | |
| any ice. | 
 | the “up” or OFF position. | 
 | (side mounted) | 
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 | • Ice maker power switch is Off. | • Turn power switch to On (“I”) position. (rear mounted) | ||
| 
 | • Household water line valve is | • Turn on household water line valve. | ||
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 | not open. | • Remove small cube from ice maker. The ice & water | |
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 | • Ice maker has small cube | |||
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 | caught in mechanism. | 
 | filter cartridge may be clogged. Replace filter | 
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 | cartridge. | 
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 | • Freezer is not cold enough. | • See PROBLEM section TEMPERATURES ARE TOO | ||
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 | WARM. | 
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 | • Saddle valve on cold water | • Turn off household water line valve. Remove valve. | ||
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 | pipe is clogged or restricted by | 
 | Ensure that valve is not a  | 
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 | foreign material. | 
 | Clean valve. Replace valve if necessary. | 
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