BEFORE YOU CALL (CONTINUED)
PROBLEM |
|
|
| CAUSE |
| CORRECTION |
|
|
|
|
|
|
|
WATER DISPENSER |
|
|
|
| ||
|
|
|
|
|
| |
Dispenser will not |
|
| • | Household water line valve is not | • Open household water line valve. See PROBLEM | |
dispense water. |
|
|
| open. |
| section ICE MAKER IS NOT MAKING ANY ICE. |
|
|
| • Freezer door is not closed. | • Ensure that freezer door is closed. | ||
|
|
| • Ice & water filter cartridge is clogged. | • | Replace filter cartridge. | |
|
|
| • | Front filter not fully installed, if | • Push filter in until you hear a “click”. Filter should be | |
|
|
|
| equipped |
| flush with cabinet. |
|
|
|
|
|
| |
|
|
|
|
|
| |
Water has an odd |
|
| • | Water has been in the tank for a | • Draw and discard 10 – 12 glasses of water to freshen | |
taste and/or odor. |
|
|
| period of time. |
| the supply and completely rinse out the tank. |
|
|
| • Unit not properly connected to cold | • Connect unit to cold water line that supplies water to | ||
|
|
|
| water line. |
| the kitchen faucet. |
|
|
| • Tubing used in the household water | • For best results, use copper tubing for water | ||
|
|
|
| supply and installation may affect |
| connections. |
|
|
|
| water taste and odor. |
|
|
|
|
| • Water has a high mineral content. | • Contact water treatment plant for help. | ||
|
|
|
|
|
| |
Water pressure is |
|
| • | • Have someone turn up the | ||
extremely low. |
|
|
| low (well systems only). |
| on the water pump system (well systems only). |
|
|
| • Reverse osmosis system is in | • It is normal for a reverse osmosis system to be below | ||
|
|
|
| regenerative phase. |
| 20 psi during the regenerative phase. |
|
|
|
|
|
| |
ODORS IN REFRIGERATOR |
|
|
| |||
|
|
|
|
| ||
Interior is dirty. |
|
| • | Interior needs to be cleaned. | • See Care & Cleaning Chart in Care and Cleaning | |
|
|
|
|
|
| section. |
|
|
| • Food with strong odors is in | • | Cover food tightly. | |
|
|
|
| refrigerator. |
|
|
|
|
|
|
| ||
OPENING/CLOSING OF DOORS/DRAWERS |
|
| ||||
|
|
|
|
|
| |
Door(s) will not close. |
|
| • | Door was closed too hard, causing | • | Close both doors gently. |
|
|
|
| other door to open slightly. |
|
|
|
|
| • Refrigerator is not level. It rocks on | • Ensure floor is level and solid, and can adequately | ||
|
|
|
| the floor when moved slightly. |
| support the refrigerator. Contact a carpenter to correct |
|
|
|
|
|
| a sagging or sloping floor. |
|
|
| • Refrigerator is touching a wall or | • Ensure floor is level and solid, and can adequately | ||
|
|
|
| support the refrigerator. Contact a carpenter to correct | ||
|
|
|
| cabinet. |
| |
|
|
|
|
| a sagging or sloping floor. | |
|
|
|
|
|
| |
|
|
|
|
|
| |
Drawers are difficult |
|
| • | Food is touching shelf on top of | • Keep less food in drawer. | |
to move. |
|
|
| drawer. |
|
|
|
|
| • Track that drawers slide on is dirty. | • Clean drawer, rollers, and track. See Care & Cleaning | ||
|
|
|
|
|
| Chart in Care and Cleaning section. |
|
|
|
|
|
|
|
LIGHT BULB IS NOT ON |
|
|
|
| ||
|
|
|
|
| ||
Light bulb is not on. |
|
| • | Light bulb is burned out. | • See Replacing Light Bulbs in Care and Cleaning | |
|
|
|
|
|
| section. |
|
|
| • Light switch is stuck. | • Light switch is located on side of refrigerator and | ||
|
|
|
|
|
| freezer liners. |
|
|
| • No electric current is reaching | • See PROBLEM section RUNNING OF | ||
|
|
|
| refrigerator. |
| REFRIGERATOR. |
|
|
|
|
| ||
IF YOU HEAR (electronic models only) |
|
| ||||
5 beeps |
|
| • | A door has been left open for 5 | • These beeps will repeat once every minute until the | |
|
|
|
| minutes or more. |
| door has been closed. This is normal for the “Door |
|
|
|
|
|
| Ajar” alarm. |
3 beeps |
| • | The refrigerator has experienced a | • This is normal when | ||
|
|
|
| loss of power or a low voltage |
|
|
|
|
|
| condition. |
|
|
|
|
|
| 29 |
|
|