Danby DFF311WDD manual Troubleshooting, Problem Possible Cause Solution

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TROUBLESHOOTING

Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number

1-800-263-2629 for assistance.

PROBLEM

POSSIBLE CAUSE

SOLUTION

1) Unit does not work.	• No power to unit.	• Check connection of power cord at
		power source.
	• Power cord is unplugged.	• Plug in unit.
	• Wrong voltage is being used.	• Use proper voltage.

2) Refrigerator running too	• Temperature control too high.	• Check/adjust settings as needed.
frequently.	• Door not closed.	• Close the door securely.
	• Hot food inserted.	• Cool food before inserting.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Close proximity to heat source or	• DO NOT place unit close to heat
	direct sunlight.	sources or in direct sunlight.

3) Internal Temperature too	• Temperature control too low.	• Check/adjust settings as needed.
cold.

4) Internal Temperature not	• No power to unit.	• Check connection of power cord at
cold enough.		power source.
	• Power cord is unplugged.	• Plug in unit.
	• Wrong voltage is being used.	• Use proper voltage.
	• Temperature control too low.	• Check/adjust settings as needed.
	• Hot food inserted.	• Cool food before inserting.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Air flow obstruction.	• Allow room for air to circulate around
		the unit.
	• Close proximity to heat source or	• DO NOT place unit close to heat
	direct sunlight.	sources or in direct sunlight.

5) Freezer not cold enough.	• Temperature control too high.	• Check/adjust settings as needed.
	• Door not closed.	• Close door securely.
	• Hot food inserted.	• Cool food before insterting.
	• Doors open too long/often.	• Minimize door openings/duration.
	• Wrong voltage is being used.	• Use proper voltage.

6) Light will not work.	• No power to unit.	• Check connection of power cord to
		power source.
	• Power cord is unplugged.	• Plug in unit.
	• Bulb is loose/needs replacing.	• Tighten or replace bulb.
	• Door switch is stuck.	• Check the switch for obstructions,
		clean if necessary.

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Contents Model Modèle Modelo Contents Location Important Safety InformationInstallation Instructions Grounding InstructionsDoor Reversal Instructions This Procedure is NOW CompleteTo replace the refrigerator light bulb FeaturesLight Bulb Replacement ICE Cube TrayCare and Maintenance Problem Possible Cause Solution TroubleshootingLimited IN-HOME Appliance Warranty Mise À LA Terre Consignes D’INSTALLATIONEmplacement Consignes DE Sécurité ImportantLE Procédé EST Maintenant Complété Instructions DE Porte RéversibleJoint Étanche Magnetique Le joint CaracteristiquesGlaçons Changement DE L’AMOULESoins ET Entretien Dépannage Probleme Cause Probable SolutionGarantie Limitée SUR Appareil Électroménager À Domicile Ubicación Instrucciones DE Seguridad ImportantesInstrucciones D’INSTALACIÓN Requisitos EléctricosAHORA, EL Proceso HA Terminado Instrucciones Para Cambiar Sentido EN Quese Abre LapuertaPara cambiar la bombilla del compartimiento interior CaracteristicasCubos DE Hielo Cambio DE LA BombillaCuidado Y Mantenimiento Difficutad Causa Posible Solución Sugerida Solución SugeridaGarantía Limitada Para Electrodoméstico Genre de produit Numéro de modèle Description de la pièce DFF311WDDProduct Type Model Number Part Description Tipo de Producto Número de Modelo Descripción de la Parte