The motor seems to run too much
■Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.
■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. It is normal for the motor to run longer in order to cool the refrigerator back down.
■Is the door opened often? Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
■Is the control set correctly for the surrounding conditions? See “Using the Control.”
■Is the door closed completely? Push the doors firmly shut. If they will not shut all the way, see “The doors will not close completely” later in this section.
■Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. See “Cleaning.”
Temperature is too warm
■Is the door opened often? Be aware that the refrigerator will warm when this occurs. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
■Has a large amount of food just been added to the refrigerator? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
■Is the control set correctly for the surrounding conditions? See “Using the Control.”
There is interior moisture buildup
■Is the door opened often? To avoid humidity buildup, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. When the door is opened, humidity from the room air enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.
■Is the room humid? It is normal for moisture to build up inside the refrigerator when the room air is humid.
■Is the food packaged correctly? Check that all food is securely wrapped. Wipe off damp food containers before placing in the refrigerator.
■Is the control set correctly for the surrounding conditions? See “Using the Control.”
The door is difficult to open
■Is the gasket dirty or sticky? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.
The door will not close completely
■Are food packages blocking the door open? Rearrange containers so that they fit more tightly and take up less space.
■Are the shelves out of position? Put the shelves back into their correct positions. See “Refrigerator Use” for more information.
■Is the gasket sticking? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new Gladiator™ GarageWorks appliance.
To locate factory specified replacement parts in your area, call our Customer Interaction Center telephone number or your nearest designated service center.
In the U.S.A.
Call the Gladiator™ GarageWorks Customer Interaction Center toll free: 1-866-342-4089.
Our consultants provide assistance with:
■Features and specifications on our full line of products.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Gladiator™ GarageWorks designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
To locate the Gladiator™ GarageWorks designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Gladiator™ GarageWorks with any questions or concerns at:
Gladiator™ GarageWorks Customer Interaction Center 553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada Inc. Customer Interaction Center toll free: 1-800-807-6777.Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Referrals to local dealers.
For further assistance
If you need further assistance, you can write to Whirlpool Canada Inc. with any questions or concerns at:
Whirlpool Canada Inc. Customer Interaction Center 1901 Minnesota Court Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
