2. If you need assistance’..
Call Whirlpool
and talk with one of our trained consul- tants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is nec- essary, recommend a qualified
If you prefer, write to: Mr. Donald Skinner
Director of Consumer Relations Whrrlpool Corporation
2000 M-63
Benton Harbor, MI 49022
Please include a daytime phone number in your correspondence.
3.If you need service’...
Whirlpool has a
~i,~l01y ~;7’a~~~~~e~‘work
ssavrcs WhirlpoolSM service
2
companies.
Whirlpool service technicians are trained to fulfill the product warranty and provide
4.If you need FSP’ replacement parts’...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality when- ever you need a replacement part for your Whirlpool appliance. FSP replace- ment parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 or call the Whirlpool
5.If you are not satisfied with how the problem was solved’...
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive Chicago, IL 60606
lMACAP will in turn inform us of your action.
‘When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request.
11