Whirlpool ET19TK Before calling for assistance, If you need assistance‘, If you need service’‘

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little thongs you can find and fix yourself without tools of any krnd

If your refrigerator will not operate: l Is the electrrc cord plugged in?

lIs a fuse blown or a crrcurt breaker tripped’ l Is the Temperature Control turned ON’

If there is a rattling or jingling noise, or other unfamiliar sounds:

l Is somethrng on top or behlnd the refrigerator mak- ing noise when the refrigerator ISrunning’

l New features on Your new refrigerator make new sounds You may be hearing air flowing from the fans, timer clrcks for the defrosting cycle, defrost water draining Into the defrost pan

If your ice maker will not operate:

l Has the freezer had enargh time to get cold? With a new refrigerator, this might take overnight

l Is the signal arm ON in the down positron7

lIs the water valve turned on3 Is water getting to the Ice maker’

It there is water in the defrost pan:

l In hot, muggy weather, this is normal The pan can even be half full Make sure the refrigerator ISlevel so the pan doesn’t overflow

If the light doesn’t work:

l Check fuses and circuit breakers Make sure it’s plugged In.

If a bulb is burned out:

l See rnstructrons for changing light bulbs on page 6 Use appliance bulbs only

If the motor seems to run too much:

l Is the condenser, behrnd the base grille. free of dust and lint?

l On hot days, or If the room IS warm, the motor naturally runs longer

l If the door has been opened a lot, or If a large amount of food has been put In, the motor will run longer to cool down the Interior

Remember: Motor running time depends on drf- ferent things number of door openings, amount of food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so it has more space to be cooled It also has a regular freezer instead of a frozen food compartment All this means better refrigeratron and may require more running time than your old one.

FSP

IS CI reglstered

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Whirlpool

Corporaflon

for qualIly

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whenever

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for your

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2. If you need assistance”‘. ..

Call Whirlpool COOL-LINE ’ service assis- tance telephone number. Dial free from:

Contlnental U.S. . . . . . . . . . . . . (800) 2531301 Michigan . . . . . . , . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants The Consultant can instruct you in how to obtarn satisfac- tory operation from your appliance or, If servrce ts necessary. recommend a quaIlfred service com- pany in Your area

3. If you need service’:‘...

Whirlpool has a no- tronwide network of franchised TECH-CARE - Service Companies

TECH-CARE service technicIons are trained to fulfill the product warranty and provide after-warranty service.

Ianywhere in the United

States To locate

TECH-CARE service In Your area, call our COOL-LINE service assistance telephcne number (see Step 2) or look in your telephone directory Yellow Pages under

APPLIANCES-HOUSEHOLD-				ELECTRICALAPPLIANCES-
MAJOR-	SERVICE	8 REPAIR		MAJOR-		REPAIRING		8	PARTS
WHIRLPOOL	APPLIANCES		OR	WHIRLPOOL		APPLIANCES
FRANCHISED TECH CARE SERVICE				FRANCHISED TECH-CARE SERVICE
SERI’I(‘P.		~‘OblP4	VIES		SERl-I(‘E		C‘OtIP4		VIE
XYZ SERVICE CO				XYZ SERVICE CO
123 MaDIe		999	9999	123 Maple.				999-99g1
			OR
	WASHING		MACHINES.		DRYERS
		8 IRONERS-SERVICING
	WHIRLPOOLAPPLIANCES
		FRANCHISEDTECH		CARE SERVICE
			YERI’,~‘h	co	lff?AYIES
	XYZ SERVICE CO
		123 MaDIe			999	9999

4. If you have a problem “‘..

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to,

Mr Guy Turner, Vice President Whirlpool Ccxporatlon Adminrstratrve Center

2000 US33 North

Benton Harbor, Ml 49022

If You must call or write, please provrde model number, serral number, date of purchase, and a complete description of the problem This informa- tion is needed in order to better respond to your request for assistance

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