Whirlpool Essential Troubleshooting for Your W5CG3024XS Cooktop
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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Is the cooktop properly connected to the gas supply? Contact a service technician or see Installation Instructions.

Surface burners will not operate

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Are the burner ports clogged? See “Surface Burners” section.

■Is the main gas shutoff valve in the off position? See the Installation Instructions.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged? See “Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Surface Burners” section.

■Is propane gas being used?

The cooktop may have been converted improperly. Contact a service technician or see “Assistance or Service” section.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the cooktop level?

Level the cooktop. See the Installation Instructions.

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Contents Table DE Cuisson GAZ SUR Métal W10404655ATable DES Matières Cooktop Safety Your safety and the safety of others are very important30 76.2 cm Model G7CG3064 Cooktop USE36 91.4 cm Model G7CG3665 30 76.2 cm Model W5CG3024 36 91.4 cm Model W5CG3625CooktopControls To Clean Power FailureSurfaceBurners HomeCanning Cookware CharacteristicsSurfaceGrates CookwareCleaning Method GeneralCleaningCooktop Care Troubleshooting IntheU.S.A Assistance or ServiceAccessories InCanadaThis limited warranty does not cover Limited WarrantyItems Excluded from Warranty Disclaimer of Implied Warranties Limitation of RemediesPage Sécurité DE LA Table DE Cuisson Votre sécurité et celle des autres est très importanteUtilisation DE LA Table DE Cuisson Modèle de 30 76,2 cm G7CG3064 Modèle de 36 91,4 cm G7CG3665Modèle de 30 76,2 cm W5CG3024 Modèle de 36 91,4 cm W5CG3625 CAECommandesdelatabledecuisson Panne de courant Brûleurs desurfaceBrûleur ovale modèle G7CG3665 uniquement NettoyageUstensiles decuisson GrillesdesurfacePréparationdeconserves àlamaison Ustensile CaractéristiquesNettoyagegénéral Entretien DE LA Table DE CuissonMéthode de nettoyage Les brûleurs de surface ne fonctionnent pas DépannageRien ne fonctionne Le brûleur de surface émet des bruits d’éclatementAccessoires Assistance OU ServiceAuCanada Articles Exclus DE LA Garantie Garantie DES Gros Appareils Ménagers Whirlpool CorporationGarantie Limitée La présente garantie limitée ne couvre pasW10404655A Whirlpool Corporation All rights reserved

G7CG3665, W5CG3024XS, W5CG3625XB, W5CG3024XW, W5CG3625 specifications

Whirlpool has consistently been at the forefront of kitchen innovation, offering a range of high-performance cooking appliances. Among its notable products are the Whirlpool G7CG3064XS, G7CG3064, W5CG3024, W5CG3024XB, and W5CG3625. Each model is designed with both functionality and style in mind, catering to the diverse needs of modern home cooks.

The Whirlpool G7CG3064XS stands out with its sleek stainless steel finish and robust construction, making it a popular choice for contemporary kitchens. One of its main features is the 6.4 cu. ft. capacity oven, which provides ample space for cooking multiple dishes simultaneously. The model also includes advanced cooking technologies such as Smart Oven Cook & Control, allowing users to monitor and adjust cooking temperatures remotely via a smartphone app. Additionally, the five burners on the cooktop offer versatile cooking options, ranging from simmering sauces to high-heat boiling.

Building on similar principles, the Whirlpool G7CG3064 provides an efficient and user-friendly cooking experience. It features a powerful convection oven which ensures even cooking results by circulating hot air throughout the oven cavity. The temperature probe is another valuable feature, enabling home chefs to achieve perfect doneness by measuring the internal temperature of dishes like roasts and casseroles.

The W5CG3024 and W5CG3024XB bring their own unique advantages, with a focus on simple operation and practicality. Both models feature a 4.8 cu. ft. oven, catering to those with space constraints while still delivering reliable cooking performance. The cooktop includes sealed burners for easy cleaning, and the models are designed to maintain consistent heat, crucial for delicate tasks like baking.

Meanwhile, the W5CG3625 is built with a larger 5.8 cu. ft. capacity oven, appealing to larger households or those who frequently entertain. It includes additional features such as a printed stainless steel finish that resists fingerprints, ensuring the appliance maintains a polished look. Furthermore, its versatile burner configuration allows for multi-course meals to be prepared simultaneously.

Together, these Whirlpool models represent a blend of style, innovation, and practicality tailored to meet the evolving needs of consumers. With features designed for efficiency, ease of use, and performance, these appliances promise to enhance the cooking experience in any kitchen.
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