Troubleshooting

If your DVD player does not seem to be functioning properly, check the items below before you contact a service center.

Symptom

Check

Power does not turn on or suddenly turns off

Make sure the AC Power cord is securely plugged into an AC outlet.

 

Turn the power off and then back on.

Battery pack is in place but

Check that the battery pack is charged. If not, recharge it.

the power does not turn on

 

or suddenly turns off

 

Remote control does not work

Check that the battery is inserted in the "+" and "-" directions properly.

 

The batteries may be dead. Replace them with new batteries.

 

Check that the signal transmission is directed at the remote control sensor on

 

the DVD player.

Disc does not play

Check that the disc is a DVD, DVD-RW, VIDEO CD, or AUDIO CD.

 

Do not use a disc that has scratches or dirt.

 

Check that the label-side of the disc is facing up.

 

The pick-up lens of the DVD player may be dirty. Contact the service center for

 

lens cleaning.

No picture

Check if the LCD on/off switch is stuck, and cannot move freely when the top

 

cover is open.

No picture and sound

Check INPUT/OUTPUT is switched to OUTPUT not INPUT.

 

With power turned on, slide INPUT/OUTPUT once.

No sound

Check the volume setting. If set to zero, turn up volume level.

 

Check that the headphones are plugged into the PHONES and Audio jack.

 

Speakers cannot be used with the headphones.

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Avayon DXP-7P manual Troubleshooting, Symptom Check