Whirlpool SC8630EB You Need Assistance Or Service, Before calling for assistance, Solution

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H You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM POSSIBLE CAUSE

Nothing will Cooktop is not properly

operate connected to gas and electri- cal supplies.

A household fuse has blown or a circuit breaker has tripped.

Controls are not set correctly.

The flow of combustion and/or ventilation air to the cook-top is blocked.

SOLUTION

Contact an authorized WhirlpooP service technician to reconnect cook- top to gas and electrical supplies. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Reset controls, if needed.

Remove blockage to airflow to and around cooktop.

Burner fails to Cooktop is not wired into a

lightlive circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

Burner ports are clogged.

Burner flames Burner ports are clogged. are uneven

Burner flames Air/gas mixture is income& lift off ports, are

yellow, or are noisy when turned off

Wire the cooktop into a live circuit with proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker. In case of prolonged power failure, manually light burners (see page 8).

Clean with a straight pin (see page 12).

Clean with a straight pin (see page 12). If this fails, call an authorized Whirlpool service technician for service.

Contact an authorized Whirlpool service technician to check air/gas mixture.

continued on next page

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Contents UseAndCare Thank you for buying a Whirlpool0 appliance Your safety is important to usDo not try to light any appliance Important Safety InstructionsPage Read and Save These Instructions Control panel Parts And FeaturesUsing Surface Burners Using Your CooktopBurner heat settings This SectionLoI Case of a prolonged power failureCookware tips LiteHome canning information Energy saving tipsTo protect your cooktop Surface burner grates Caring For Your CoolctopContoured well areas Burn, Electrical Shock, Fire Explosion HazardBurner To clean burnersDonduea!3teeivmoiorabraslvecleansers Cleaning chartHOW to Clean PartProblem Possible Cause You Need Assistance Or ServiceSolution Yellow, or are noisy when turned offBurner Makes Noise When onCooking results are not what you expected If you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP replace- ment partsLength of Warranty 1WHIRLPOOL will PAY for Full ONE-YEAR GasCooktop WarrantyWarranty Whirlpool will not PAY for
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