■Large load of food added? Allow several hours for refrigerator to return to normal temperature.
■Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■Humid room? Contributes to moisture buildup.
■Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.
Iceand Water
The ice maker is not producing ice or not enough ice
■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.
■New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
■Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
■Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements” in either the Installation Instruction booklet or the Use & Care Guide.
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■Water shutoff valve not fully open? Turn the water shutoff valve fully open.
■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.
■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”
■Questions remain regarding water pressure? Call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.
■Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.
■Odor transfer from food? Use airtight, moisture proof packaging to store food.
■Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
■Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.
The ice dispenser will not operate properly
■If the ice storage bin is located on the door, remove the temporary shield from underneath the ice storage bin. See “Ice Maker and Storage Bin.”
■Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”
■Ice bin installed correctly? Be sure the ice bin is firmly in position.
■New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
■Ice stuck in the delivery chute? Use a plastic utensil to clear the delivery chute.
■Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker.
■Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
■Is the ice dispenser stalling while dispensing “crushed” ice? Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.
■Has the dispenser arm been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.
The water dispenser will not operate properly
■Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”
■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.
■Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”
■Kink in the home water source line? Straighten the water source line.
■New installation? Flush and fill the water system.
■Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.
■Is a reverse osmosis water filtration system connected to your cold water supply? See “Water Supply Requirements” in either the Installation Instructions or the Use & Care Guide.
