Troubleshooting | Lucent Technologies Comcode 108678723 manual

DEFINITY ECS Release 8.2 ATM Installation,		Issue 1
Upgrades, and Administration 555-233-124		April 2000
6 Troubleshooting		6-1


	Troubleshooting	6

This chapter provides the following troubleshooting information:

■Contact information—Lists Lucent service organizations and helplines for U.S. and international installations

■Alarms and errors—Lists ATM maintenance objects and the platforms on which you can expect alarms and errors.

■Troubleshooting ATM-CES—Provides tips for troubleshooting DEFINITY ECS ATM-CES interfacing with ATM switches.

■Troubleshooting ATM-PNC—Provides tips for troubleshooting DEFINITY ECS ATM-PNC interfacing with ATM switches.

NOTE:

Information on troubleshooting specific ATM switches is found in your ATM switch’s quick reference guide.

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Lucent Technologies Comcode 108678723 manual Troubleshooting

Contents

Definity Trademarks Contents Administering ATM-PNC About This Book Organization Overview Definity ECS Admonishments Conventions Used in This BookTypographic Systems and circuit packs Related Books How to Comment on This DocumentPhysical dimensions Resources How to Order Books Other ResourcesTopic Location Technical support contact numbers Telephone Number Where To Call for Technical Support Trademarks Remove/Install Circuit PacksAntistatic Protection Security Megacom Systimax Transtalk Standards Compliance Power output Wavelength Mode field diameter Laser ProductElectromagnetic Compatibility Standards European Union Standards Part 68 Statement Federal Communications Commission Statement Means of connection Manufacturer’sPort Identifier FIC Code Network Jacks Definity ECS Release 8.2 ATM Installation Preparing for Installation Upgrades Request Address Information Figure Notes Review Configuration and Equipment PPN Required Hardware Issue ATM-PNC connections for standard reliability Definity ECS configurations ATM-PNC connections for high reliability 1314 Determine ATM Switch Suitability Number of PP SVCs supported Network Layout Customer ATM switchSetups per second at 220 ms per setup Application bandwidth in kbps needed per port network Constraint tests ConstantsComputed values Final notes Application scenariosTest results Known limits of commonly used ATM switches Known limits of commonly used ATM switches Schedule Installation or Upgrade ATM-CES Equipment Installation General installation process Step Action Description See ‘‘DEFINITY ECS configurations’’ on page 1-6 for NAA7 board csi and c models only NAA7 Board csi/c models only Issue ATM-PNC See ‘‘DEFINITY ECS configurations’’ on page 1-6 for ‘‘Baselining the Customer’s Configuratio n’’ Synchronization Installation Testing Connections needing synchronization splitters Connections without synchronization splitters Splitter descriptions A synchronization splitter Network timing connection 401A 108508078 402A 108508094 ECS 403A 402A 108508094 Synchronization connections through an external DSU/CSU 400A Synchronization splitter connections Synchronization connections through an Icsu 400A Cydaatm3 KLC 400A Lists the splitter models applicable to specific countries Country-specific splitter applications T1 or E1 service verification procedure Verify the DS1 service Cpe-loopback-jack-test Interpretation of the list measurements reportDisplayed Field Function Indication Stop the test test ds1-loop Uucss end Splitter port tests 401A/401A only Installing and testing the splitter Testing the splitter ports Step Action Command Description Installing a 400A T1 splitter Installing the splitter through an Icsu Action Command Description 10. The 120A Icsu test procedure 10. The 120A Icsu test procedure ‘‘Troubleshooting synchronization 400A Only’’ on 11. Testing the 120A 2 Icsu Command Complete displays Uucss Through 145. If these tests pass and this is Step Action Command Description 14. DTE loopback testing for the 316X DSU/CSU Operational displays To integrated see Screen Installing 401A, 402A, or 403A splitters 401A/401A only’’ on ATM Network Duplication Screen 3-1. DS1 circuit pack-T1Screen 3-2. DS1 circuit pack-E1 ATM Network Duplication EPN configuration with ATM network duplication Network duplication administration Screen 3-3. Optional feature-screen Screen 3-4. ATM PNCScreen 3-5. Duplication-related system parameters Type save translation and press Enter Type reset pnc interchange and press EnterChanging circuit packs on the standby PNC Type busyout pnc-standby and press Enter Issue Upgrading to ATM-PNC Upgrade paths Critical reliability/network duplication only Preparation CSS to R8r ATM-PNC Issue Issue 1 April Record More Action Command Description Time Data Info Enable PNC Change Ensure that the Alarm Origination Record More Site-specific Appendix a ECS ATM R6.3r ATM-PNC to R8r ATM-PNC R7r ATM-PNC to R8r ATM-PNC Upgrading to ATM-PNC R7r ATM-PNC to R8r ATM-PNC Information Connection ESI field for each B-PNC ATM Yes? System-parameters Record More Site-specific comments More Info Screen 4-1. Maintenance-related system parameters Screens and TablesScreen 4-2. Port network connectivity Screen 4-4. ATM PNC PNC interchange PNC status DescriptionPnc-interchange Screen 4-3. Cabinet Screen 4-5. Synchronization plan Screen 4-6. Optional features-screen Screen 4-8. System links information Screen 4-7. Optional features-screen Accessing Switches for Administration Acquiring ATM Addresses Issue Administering ATM Switch Administering Definity ECSGeneral Definity ECS ATM parameters Concept Description ATM Port Network Connectivity ATM-PNC ATM-PNC administration DCC ATM-CES rules ATM Circuit Emulation Service ATM-CES Type change trunk-group trkgrpnbr Type change signaling-group 192 248 Type display signaling-group Trunk groups ATM-CES trunk boardDefinity ECS trunk capacities by model Capacity Csi, si Definity signaling groups and members for ATM trunking ATM-CES administration Step Action Description ATM-CES administration procedure ATM-CES administration Step Action Description KHz Screen 3-5 displays Trunk group can contain either Isdn or ATM ATM-CES administration screens Screen 5-1. Optional features-screenScreen 5-2. Optional features-screen Screen 5-3. Optional features-screen Screen 5-4. Duplication related system parametersScreen 5-5. ATM trunk board Channel Screen 5-6. Signaling group Value Country Protocol supported Screen 5-7. Signaling group D-channel assignments-screen Screen 5-9. Trunk group-screen Screen 5-8. Trunk group-screen Definity commands for CES 10. ATM administration commands Command DescriptionChanging the port-to-channel mapping Additional Definity ECS administration 11. Administer location procedure Step Action DescriptionLocations Ensure that the Timezone Offset field for Type change daylight-savings-rules and press Enter Screen 5-11. Cabinet Screen 5-10. Optional features-screen Field description Screen 5-12. Locations-screen Daylight Savings Rules Screen 5-13. Daylight savings rules screen Screen 5-14. Date and time screen Screen 5-15. ATM SVC cache report SVC cache None , lan , man , wan , and custom Gain/Loss adjustments Type change system-parameters country-option s Screen 5-17 -type terminal parameters Screen 5-16. System parameters country-options-screen Final Checklist and Test Issue Final Checklist and Test Troubleshooting Contact information Lucent service organizations Alarms and errors HelplinesInternational customers Is responsible for overall Maintenance of an EPN Troubleshooting ATM-CES Inspecting LEDs Troubleshooting interoperabilityDiagnostics Has the ATM switch been installed and configured correctly? Definity ECS Release 8.2 ATM Installation Administration Is Definity ECS ATM-CES administered correctly?Troubleshooting CES Step Action Description Is the ATM switch administered correctly? TN2305/TN2306 circuit packDid the TN2305/TN2306 come up correctly? Screen 6-1. Screen output for test board number ATM signaling architecture Possible causesPhysical layer Possible causes Recommended Action DiagnosticsSONET/SDH layer Call processing CaPro Layer Are talk paths being established between port networks? Screen 6-2. System links information Action Unusual ATM trouble conditions Definity ECS ATM-CES troubleshooting commands Troubleshooting ATM-PNC Inspecting LEDs Troubleshooting 400A synchronization through an Icsu Connected through a DSU/CSU Step Action Description Troubleshooting 400A T1 synchronization through a DSU/CSU Troubleshooting synchronization 401A/402A/403A Troubleshooting 401A/402A/403A synchronization Definity ECS switch administration Screen 6-4. Screen output for status pnc command Screen 6-3. Screen output for list atm pnc command Screen 6-6. Screen output for circuit-packs Screen 6-5. Screen output for display circuit-packs Administered with end system identifiers Screen 6-7. Screen output for display atm pncScreen 6-8. Screen output for display atm pnc PNC ATM signaling links ATM signaling links ATM switch administration 10. ATM signaling sequences Signaling between the PPNCall between EPN2 and EPN Screen 6-11. List configuration carrier 1b screen Screen 6-12. List configuration carrier 2a screen Screen 6-13. Screen output for test board UucssField Value Possible causes Physical layer Saal data link layer 93B network layer Screen 6-15. Hardware error report-screen Screen 6-14. Error report 11. Observed Cause Codes Definition ATM call control Are talk paths being established between port networks? Diagnostics Diagnostics Change/display atm pnc-pairs Definity ECS ATM-PNC troubleshooting commands List measurements atm pnc-latency Field descriptions Screen 6-17. ATM-PNC latency measurements Conserving ATM bandwidth Bandwidth-constricted ATM network configuration Alarming out-of-spec conditions SVC latency commands Alarming out-of-spec conditions Screen 6-18. ATM-PNC latency histogram report SVC latency commands Field descriptions Screen Screen 6-19. ATM-PNC delayed/failed setups report Options form change system-parameters Screen 6-20. Optional features-screen Constricted bandwidth administration screens Screen 6-21. ATM-related system parameters Field descriptionsExample Alarm Reporting Screen 6-22. Alarm reporting options-screen ATM Switch Administration Baselining the Customer’s Configuration Figure A-1. Sample lightwave interface unit LIU Interconnections Definity ECS Administration Worksheet Table A-1 Customer ATM switch location Definity ECS switch locationFor Standard and High Reliability Systems Worksheet Systems ReliabilityTable a Definity ECS Release 8.2 ATM Installation Location-related Interactions Switch operability Operation Description Table B-1. Switch operability interactions Attendant service from a local attendant on local time Feature performance Issue Routing tables inaccurate Table B-3. Time of day impacts Use Group Impact Time of Day considerations AAR Features Supported Feature Description Issue Features Not Supported Table B-5. ATM delay interactions Feature Description Delay Interactions Table B-5. ATM delay interactions ACD By SVC setup delays and failures Failures Issue Mmch Recorded Telephone ATM Feature Interactions AAR/ARS Table B-6. Release 7 or later ATM feature interactions Affected by Race Feature Location Condition Description WAN PNC Digital data Conversant Cross-product Compatibility Service NumericsATM network duplication GL-2 Escc OC-3 Meiners’ algorithm QoS PVC Virtual Path Identifier VPI Subnet Trunking Index H600-383,3-11,3-12,3-13,3-22,3-23 maximum run lengths IN-3 IN-4 IN-5 IN-6 We’d like your opinion