DEFINITY ECS Release 8.2 ATM Installation,

Issue 1

Upgrades, and Administration 555-233-124

April 2000

 

 

BATM Switch Feature Interactions

 

Delay Interactions

B-12

Table B-5. ATM delay interactions —

 

 

 

 

 

Feature

Description

 

 

 

 

AAR and ARS Partitioning

Manages geographically dispersed EPNs.

 

 

 

 

Agent Call Handling

Allows you to administer functions that Automatic Call Distribution

 

 

(ACD) agents use to answer and process ACD calls. Automatic

 

 

answering (zip tone) calls are also affected by SVC setup delays and

 

 

failures.

 

 

 

 

Alternate Operations

Allows you to establish a second number for the switch to call when

 

Support System Alarm

an alarmable event occurs. This feature is affected by SVC setup

 

Number (OSSA)

delays and failures.

 

 

 

 

Answer Detection

Detects when the called party answers a call for call-detail recording.

 

 

If the customer provisions Answer Supervision by Time-out, then calls

 

 

are affected by SVC setup delays and failures.

 

 

 

 

Attendant Auto-Manual

Allows the attendant to announce a call or consult privately with the

 

Splitting

called party without being heard by the calling party on the call. This

 

 

feature is affected by SVC setup delays and failures.

 

 

 

 

Attendant Backup Alerting

Allows other system users to pick up attendant calls when the

 

 

attendant is unable to do so. This feature provides both audible and

 

 

visual alerting to backup stations when the attendant queue reaches

 

 

its queue warning level. When the queue drops below the queue

 

 

warning level, alerting stops. This feature is affected by SVC setup

 

 

delays and failures for the calls that are picked up by other system

 

 

users.

 

 

 

 

Attendant Direct Trunk

Allows the attendant to access an idle outgoing trunk. This feature is

 

Group Selection

affected by SVC setup delays and failures if trunk is on another EPN.

 

 

 

 

Attendant Intrusion

Allows an attendant to intrude on an existing call to offer a new call or

 

 

message to the intruded party. This feature is affected by SVC setup

 

 

delays and failures.

 

 

 

 

Attendant Override of

Allows an attendant to bypass call-diversion features invoked by and

 

Diversion Features

associated with a dialed extension. This feature is affected by SVC

 

 

setup delays and failures.

 

 

 

 

Attendant Recall

Allows voice-terminal users on a 2-party call or on an attendant

 

 

conference call held on the console to recall the attendant for

 

 

assistance. This feature is affected by SVC setup delays and failures.

 

 

 

 

Attendant Serial Calling

Enables the attendant to transfer trunk calls that return to the same

 

 

attendant after the called party hangs up. This feature is affected by

 

 

SVC setup delays and failures.

 

 

 

 

Audio Information

Is affected by SVC setup delays and failures.

 

Exchange (AUDIX)

 

 

 

Interface

 

 

 

 

 

 

Auto Start and Don’t Split

Allows the attendant to initiate a call by pressing any key on the

 

 

keypad without having to first press Start. No effect.

 

 

 

 

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Lucent Technologies Comcode 108678723 manual Table B-5. ATM delay interactions