DEFINITY ECS Release 8.2 ATM Installation,

Issue 1

Upgrades, and Administration 555-233-124

April 2000

6 Troubleshooting

 

Troubleshooting ATM-CES

6-7

 

 

Has the ATM switch been booted using either a reset button or by turning the power off then on again?

Did the ATM switch go through a normal power up sequence, including testing all of the LEDs?

Are any ATM switch FAULT LEDs lit?

Are the remaining ATM switch LEDs in a normal state?

Can you log into the ATM switch console using the diagnostic account from the local console terminal or through telnet? If so, check the system status

a.If the customer is providing an Ethernet connection to the ATM switch, does the Ethernet IP address field have the customer-provided Internet address?

NOTE:

You might not be able to administer the ATM switch through a telnet connection over the Ethernet, but if you are able to, make sure the Ethernet address is correct.

b.If the customer is providing an Ethernet connection to the ATM switch, does the Ethernet IP mask field have the customer-provided mask (typically something like 255.255.255.0, although other values are valid)?

c.If the customer is providing an Ethernet connection to the ATM switch, does the IP default router field have the customer-provided Internet address?

d.If the customer is providing an Ethernet connection to the ATM switch and intends to upload to or download from a TFTP server, does the TFTP server field have the customer-provided Internet address?

e.Does the ATM address field have the correct network prefix (the first 13 bytes)?

f.On th ATM switch, is the PVC administered correctly?

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Lucent Technologies Comcode 108678723 manual Definity ECS Release 8.2 ATM Installation