Lucent Technologies Comcode 108678723 manual Recorded Telephone

DEFINITY ECS Release 8.2 ATM Installation,	Issue 1
Upgrades, and Administration 555-233-124	April 2000

BATM Switch Feature Interactions

	Delay Interactions	B-18
Table B-5. ATM delay interactions —
	Feature	Description
	Recorded Telephone	Permits voice-terminal users, including Remote Access and incoming
	Dictation Access	tie-trunk users, to access dictation equipment. No effect if user waits
		for signal.
	Redirection on No Answer	Redirects a ringing ACD split or skill call or Direct Agent Call after an
		administered number of rings. It will have an effect if WAN-PNC
		delays ringing.
	Ringback Queuing	Places outgoing calls in an ordered queue (first-in, first-out) when all
		trunks are busy. The voice-terminal user is automatically called back
		when a trunk becomes available. This feature is affected by SVC
		setup delays and failures.
	Send All Calls	Allows users to temporarily direct all incoming calls to coverage
		regardless of the assigned call-coverage redirection criteria. The
		forwarded phone is affected by delays.
	Service Observing	Allows a specified user, such as a supervisor, to observe or monitor
		another user’s calls. No effect.
	Station Hunting	Routes calls made to a busy station down a chain of stations until one
		is found that is not active. This feature is affected by SVC setup
		delays and failures.
	Temporary Bridged	Allows multi-appearance voice terminal users in a terminating
	Appearance	extension group (TEG) or personal central office line (PCOL) group to
		bridge onto an existing group call. This feature is affected by SVC
		setup delays and failures.
	Terminating Extension	Allows an incoming call to ring as many as 4 voice terminals at one
	Group	time. This feature is affected by SVC setup delays and failures.
	Time of Day Routing	Provides the most economical routing of ARS and AAR calls. This
		feature is affected by different time zones.
	Transfer	Allows voice-terminal users to transfer trunk or internal calls to other
		voice terminals or trunks without attendant assistance. This feature is
		affected by SVC setup delays and failures.
	Transfer Outgoing Trunk	Permits a controlling party (such as a station user or attendant) to
	to Outgoing Trunk	initiate two or more outgoing trunk calls and then connect the trunks.
		This feature is affected by SVC setup delays and failures.
	Trunk-to-Trunk Transfer	Allows the attendant or voice-terminal user to connect an incoming
		trunk call to an outgoing trunk. This feature is affected by SVC setup
		delays and failures.
	Uniform Dial Plan	Provides a common 4- or 5-digit dial plan (specified in the Dial Plan
		Record) that can be shared among a group of switches. No effect.