Whirlpool 8ET20NK manual If You Need Assistance Or Service, Before calling for assistance, Problem

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase or installation date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Temperature Control is not set correctly.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Temperature Control to a numbered setting. (See page 7.)

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The lights do not work

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 13.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 12.)

The optional ice maker will not operate

The motor seems to run too much

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off,

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils (See page 15.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Contents Fol+ UseAndCareGuidePage Center Number 800-253-1 301 Is toll-free Hours a Day Your safety is important to usThank you for buying a Whirlpool appliance Our ConsumerHelp us help you Imt3ortant Safetv InstructionsControl panel Parts And FeaturesPlugging it Before Using Your RefrigeratorCleaning it Installing it properlyLeveling it Exterior moisture control Using Your RefrigeratorSetting the controls Temperature controlsChanging the control SettingsRemoving the meat drawer and cover Adjusting the refrigerator shelvesRemoving the crispers Etisnk and Etisnm Using the ice cube traysRemoving the crisper CoverFactory-installed On ET1 8NM Optional On Etisnk Using the automatic iceMaker Removing the base grille Changing the light bulbsUnderstanding the sounds you may hear Reversing the door swingSaving energy Part Cleaning your refrigeratorHOW to Clean Caring For Your RefrigeratorShort vacations Vacation and movingCare Long vacationsGuide Power interruptions1Storing fresh food Storing frozen food Before calling for assistance If You Need Assistance Or ServiceProblem SolutionIf you need FSP@ replace- ment parts If you need serviceIf you are not satisfied with How the problem was Solved If you need assistanceFull FIVE-YEAR FSP Length of Warranty Whirlpool will PAY forWarranty Erator2170352