■Are the condenser coils dirty? This prevents air transfer and makes the motor work harder. Clean the condenser coils. Refer to the “Cleaning” section.
NOTE: Your new refrigerator will run longer than your old one due to its high efficiency motor.
The refrigerator seems to make too much noise
■The sounds may be normal for your refrigerator. Refer to the “Normal Sounds” section.
The ice maker is not producing ice (on some models)
■Is the freezer temperature cold enough to produce ice? Wait 24 hours after hook-up for ice production. See the “Setting or Using the Control(s)” section.
■Is the wire shut-off arm in the OFF (arm up) position? Lower the wire shut-off arm to the ON (arm down) position. See the “Ice Maker” section.
■Is the water line shut-off valve to the refrigerator turned on? Turn on the water valve. See the “Water Supply Connection” section.
■Is an ice cube jammed in the ejector arm? Remove the ice from the ejector arm with a plastic utensil. Refer to the “Ice Maker” section.
■Does the ice maker mold have water in it or has no ice been produced? Check to see if your refrigerator has been connected to your home water supply and the supply shut-off valve is turned on. Refer to the “Water Supply Connection” section.
NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.
The ice maker is producing too little ice (on some models)
■Has the ice maker just been installed? Wait 72 hours for full ice production to begin. Once your refrigerator is cooled down, the ice maker should begin producing 70 to 120 cubes every 24 hours.
■Has a large amount of ice just been removed? Allow 24 hours for ice maker to produce more ice.
■Is the control set correctly? Refer to the “Setting or Using the Control(s)” section.
■Is the water shut-off valve turned completely on? Turn valve on fully. Refer to the “Water Supply Connection” section.
■Is there a water filter installed on the refrigerator? This
filter may be clogged or installed incorrectly. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a qualified person or a technician.
Off-taste or grey color in the ice (on some models)
■Are the plumbing connections new, causing discolored or off-flavored ice? Discard the first few batches of ice.
■Have the ice cubes been stored for too long? Throw away old ice and make a new supply.
■Has food in the refrigerator been wrapped properly? Refer to the “Refrigerator Features” section.
■Do the freezer and ice bin need to be cleaned? See the “Cleaning” section.
■Does the water contain minerals (such as sulfur)? A filter may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.
Temperature is too warm
■Are the air vents blocked in either compartment? This prevents the movement of cold air from the freezer to the refrigerator. Remove any objects from in front of the air vents. Refer to the “Ensuring Proper Air Circulation” section for the location of air vents.
■Are the door(s) opened often? Be aware that the refrigerator will warm when this occurs. In order to keep the refrigerator cool, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed.
■Has a large amount of food just been added to the refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
■Are the controls set correctly for the surrounding conditions? Refer to the “Setting or Using the Control(s)” section.
There is interior moisture build-up
■Are the air vents blocked in the refrigerator? Remove any objects from in front of the air vents. Refer to the “Ensuring Proper Air Circulation” section for the location of air vents.
■Are the door(s) opened often? To avoid humidity buildup, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (When the door is opened, humidity from the room air enters the refrigerator. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.)
■Is the room humid? It is normal for moisture to build up inside the refrigerator when the room air is humid.
■Is the food packaged correctly? Check that all food is securely wrapped. Wipe off damp food containers before placing in the refrigerator.
■Are the controls set correctly for the surrounding conditions? Refer to the “Setting or Using the Control(s)” section.
■Was a self-defrost cycle completed? It is normal for droplets to form on the back wall after the refrigerator self- defrosts.