Whirlpool MHE16XS manual Assistance or Service, Replacement Parts

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Radio, TV or cordless phone interference

■Is the microwave oven plugged into the same outlet? Try a different outlet.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new ROPER® appliance.

To locate FSP® replacement parts in your area, call our Customer eXperience Center telephone number or your nearest Whirlpool designated service center.

Call the Customer eXperience Center toll free at:

1-800-44-ROPER (1-800-447-6737).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Roper Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable

Charcoal Filter

Part Number 8206226

Part Number 8206230

Turntable Support and Rollers

Cooktop Light Bulb

Part Number 8206227

Part Number 8206232

Turntable Hub

Microwave Oven Light Bulb

Part Number 8206228

Part Number 4393681

Grease Filters

 

Part Number 8206229

 

Cleaning Supplies

Heavy Duty Degreaser

All-Purpose Appliance Cleaner

Part Number 31552

Part Number 31662

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Contents 8205867 Microwave Hood CombinationTable of Contents Your safety and the safety of others are very important Microwave Hood Combination SafetyElectrical Requirements RequiredRecommended Turntable Parts and FeaturesTo Install To Adjust Scroll SpeedTones Off CancelStart ClockFood Characteristics Microwave Oven USECooking Guidelines OK for Use Cookware and DinnerwareAluminum Foil and Metal To Test Cookware or Dinnerware for Microwave UseTo Use Microwave Cooking PowerManual Cooking Cooking in Stages or stepsTo Use Popcorn Preset CookingTo Use Preset Cooking PopcornTo Use Auto Defrost ReheatingDefrosting To Use Reheat To Remove and Replace Grease Filters General Cleaning Microwave Oven Care Replacing FiltersTo Replace Replacing Cooktop LightReplacing Microwave Oven Light To Remove and Replace Charcoal FilterTroubleshooting Replacement Parts Assistance or ServiceCall ONE Year Limited WarrantyItems Whirlpool will not PAY for Disclaimer of Implied Warranties Limitation of Remedies
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