Whirlpool MH6110XE If You Need Assistance or Service, Before calling for assistance, Problem

Page 48

If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See the “ANote to You” section.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chat-l below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The microwave oven will

not run

Microwave cooking times seem too long

The Display shows a time counting down but the oven is not cooking

POSSIBLE CAUSE

The unit is not wired into a live circuit with the proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electric company has experienced a power failure.

You are using the oven as a timer.

The door is not firmly closed and latched.

You did not touch START/ ENTER.

You did not follow directions exactly.

An operation that was pro- grammed earlier is still running.

The electric supply to your home or wall outlets is low or lower than normal.

The Cook Power is not at the recommended setting.

Larger amounts of food need longer cooking times.

The oven door is not closed completely.

You have set the controls as a minute timer.

SOLUTION

Contact a qualified Whirlpool service technician to wire unit into a live circuit with the proper voltage. (See Installation Instructions.)

Replace household fuse or reset circuit breaker.

Check electric company for a power failure.

Touch TIMER OFF to cancel the Minute Timer.

Firmly close and latch door.

Touch START/ENTER.

Check instructions for the function you are operating.

Touch OFF/CANCEL to cancel previous programming.

Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

Check the “Microwave cooking chart” in the “Cooking Guide” section.

Allow for more time when cooking more food at one time.

Completely close oven door.

Touch TIMER OFF to cancel the Minute Timer.

48

Page 47 Page 49
Image 48
Page 47 Page 49
Contents UseAndCare $= Thank you for buying a WHIRLPOOL@ appliance Jp‘ Please record your model’s information~I--Our Consumer Assistance Center number is toll-free Safety Your safety is important to usMicrowave Oven Precautionstoavoid Groundinginstructions Electrical requirementsGetting to Know Your Microwave Oven Q-1211Kc-‘-’ How your microwave oven worksMagnetron Mixing antenna Testing your microwave oven For the best cookingResults Radio interferenceTesting your dinnerware or cookware Operating safety precautionsPage Electrical connection Microwave oven features Control panel features 012Page Audible signals Using the safety lockUsing your cooktop under the hood Interrupting cookingUsing the exhaust fan Choose fan speed Turn off fan when desiredStart fan To set fan to run for a specific timeTouch Timer SET Set fan run time Start timed fan featureTouch YOU see Using the cooktop/countertop Turn Off light when desiredTouch Timer SET LightStart timed light feature Set light on timeEE3 Touch SETUsing the bi-level cooking RackInserting the rack Setting the clock Choose setting Enter time of dayComplete entry To set timeUsing the Minute Timer To cancel Minute TimerTimer SET Enter time to be counted downUsing Your Microwave Oven Cooking at high cook powerPut food in oven and close the door Set cooking time Start ovenCooking at different cook powers Cook PowernameWhen to USE IT Set Cook Power Set Cook Power for first cycle Cooking with more than one cook cycleUsing Auto Cook Put food in oven and close the door Choose Auto Cook To increase Cups/itemsStart Oven Optional Using Auto Defrost Enter food’s weight in pounds and tenths of a poundCategory Touch Auto Defrost After half Thecook time is over Restart ovenAuto defrost chart Meat settingFood AT PauseFish Setting Poultry settingFood AT Pause Special Instructions Food AT PauseWeight conversion chart Equivalent Ounce WeightDefrosting tips Number After DecimalUsing Warm Hold To make Warm Hold auto Matically follow another cycleUsing Popcorn Place bag in oven and close door ChooseUsing ADD Minute Make sure food is in ovenAdding or subtracting Cook timeCleaning the bi-level Cooking rack Caring for Your Microwave OvenCaring for the filters Grease filtersBefore removing filters Charcoal filter After replacing filtersReplacing the cooktop and oven lights Cooktop lightOven light Reheating chart Cooking GuideMicrowave cooking chart Microwave cooking tips Using aluminum foil Microwave power ratingArranging food Cooking you should not do Your microwave ovenQuestions and Answers QuestionsanswersIf You Need Assistance or Service ProblemSolution Before calling for assistanceIf you Need Service If you are not satisfied with how the problem Was solvedIf you need assistance Microwave Oven Warranty
Top Page Image Contents