Reauestina | Assistance | or |
- | u | - |
Service |
Before calling for assistance or service, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* .,.
Call our
w
El | and talk with one of our |
|
trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
For further information, write to:
Roper Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
3.If you are not satisfied with how the problem was solved ,..
l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Program 20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
2. If you need service* . . .
Contact the dealer from whom you pur- chased the appliance or the
authorized servicer in your SERVICE area. For help finding an
authorized servicer in your
iis4 area, call our
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See “ANote to You” section.) This information will help us respond properly to your request.
48