Requesting Assistance or, If you need service

Requesting Assistance or

Service

Before calling for assistance or service, please check “Troubleshooting” on pages 27-28. It may save you the cost of a service call. lf you still need help, follow the instructions below.

1. If you need assistance* . . .

Call Whirlpool		Consumer
Assistance	Center telephone
number.	Dial	toll-free from	w
anywhere	in the U.S.A.:
1-800-253-l 301			ia

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recom- mend a qualified service company in your area.

If you prefer, write to: Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 North M63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service* . . .

Whirlpool has a nationwide network of authorized Whirl-

pool service companies. Whirl- SERVICE pool service technicians are

trained to futfill the product war- &l

ranty and provide after-warranty service, any- where in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 1) or look in your telephone directory Yellow Pages under:

‘APPLIANCE-HOUSEHOLB				-WASHNO	YACHINES		&
MAJOR,	SERVICE & REPNR			onYEn&	sEnwcE	L	REPAIR
- Sea Whldpool		AppOanma or		-Sea Whldpml Appllancoa or
Aulbrlzad	WhIrlpod		Senrla	Aulhorlmd	Whirlpool		.Servlm
(Exempk:	XK!	.%wla	co.)	~Gawkxx!	sawke		co.)

3.if you need FSP

replacement parts . . .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your WhirlpooP appli- ance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to buiki every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number

in Step 1.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

*When asking for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 3.) This information will help us respond properly to your request.