1. Upon completion of installation | Check if unit has been plugged in, make sure that all power has been | Shooting | |
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nothing works. | turned back on and all electrical wiring are properly connected. |
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2. Light is on but blowers are not | Blower blade unit might have been mounted too low and scraping |
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turning at all or seems to be | the bottom or jammed. Loosen hex screw on blade unit and adjust to |
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scraping on something. | proper height. |
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3. When blowers are on, | There might have been foreign particles left within the discharge | Trouble | |
something seems to be loose | opening or rocks, leaves, branches, etc. that might have fell in from | ||
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and spinning around inside. | old duct work. Disconnect duct work to inspect and remove any |
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| foreign particles. |
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4. Vibration when blowers are on | Unit might not have been secured properly on cabinet. Or cabinet |
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| might need to be further secured into studs on wall. |
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5. Blowers noise | Our blowers are designed to perform up to 850 cfm. A properly |
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| functioning motor itself should be relatively quiet. Nevertheless, due |
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| to vacuum created by the suction, noise level up to 6 sones will be |
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| generated when both blower unit is turned on at its maximum speed. |
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| Employing low speeds will suffice moderate cooking such as steam- |
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| ing, broiling etc. |
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6. Light is not working | Light bulb might need to be replaced. On some instances, the fragile |
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| bulb could have been damaged during the shipping process. |
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| Replace light bulb. |
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7. No grease is collected in the | Grease flow will vary by the amount, methods and types of cooking. |
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clean cups | If |
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| will liquefy accumulated grease in its internal housing and flows in |
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| the clean cups. No grease collected in the residue containers is |
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| normal until the self clean function is completed. Clean blowers |
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| approximately once a month as instructed to avoid clogging. |
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8. No grease is collected in | Tubes connected to the internal housing might have been clogged |
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the residue containers after | due to lack of cleaning. Or hood might not have been leveled when |
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self cleaning. | installed. Unclog tubes or |
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9. Safety grill are dirty | The self clean feature cleans only the internal housing within the |
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| range hood. Remove safety grill to clean in dishwasher and clean all |
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| surface periodically as instructed. |
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10. Blowers seemed weak | Check duct size used, duct size should be at least 7”. Range hood |
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| WILL NOT function properly with the insufficient duct size. |
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| Check if duct is clogged or if dumper unit is not opening properly. A |
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| tight mesh on a side wall cap unit might also cause restriction to the |
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| air flow. |
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| Use a damper type sidewall cap. |
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| Reduce the number of elbows and length of duct work or increase |
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| duct size. |
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| Check if all joints are properly connected, sealed and taped. |
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11. Cooking fumes and smoke | Check if unit is installed at the recommended height. The range hood |
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dissipates before it reaches | should also be able to cover the entire cooking area from left to right |
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the blower. | and most areas from rear to front. |
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| Open doors and windows might also distract air flow before it reach- |
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| es the blowers. |
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| Make sure blowers are on high speed for heavy cooking. |
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