Zanussi ZHF865 manual 0870 5, Service And Spare Parts, Customer Care Department

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SERVICE AND SPARE PARTS SERVICE AND SPARE PARTS

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:-

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

CUSTOMER CARE DEPARTMENT

For general enquires concerning your Zanussi appliance, or further information on Zanussi products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department Zanussi

55 – 77 High Street Slough Berkshire

SL1 1DZ

0870 5 727727 (*)

*calls to this number may be recorded for training purposes.

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Contents INSTRUCTION BOOKLET BUILT-IN-ELECTRICDOUBLE OVEN AND GRILL ZHF865 W/B/X/N IMPORTANT SAFETY INFORMATION INSTALLATIONCHILD SAFETY CLEANING AND MAINTENANCECONTENTS FOR THE INSTALLERImportant Safety Information The Electronic TimerWARNING THIS APPLIANCE MUST BE EARTHED Built-in electric double ovenDESCRIPTION OF THE APPLIANCE The Control Panel GETTING TO KNOW YOUR OVENWHEN FIRST SWITCHING ON INTRODUCTIONRATING PLATE PREPARING TO USE YOUR APPLIANCETHE COOLING FAN FOR THE CONTROLS CONTROL PANEL INDICATOR NEONSCOOKWARE GRILL AND OVEN FURNITURE 1 grill pan 1 grill pan handle 1 grill pan grid 1 meat tin1 shelf for grilling and top oven cooking 2 shelves for fan oven cookingTHE MINUTE MINDER THE ELECTRONIC TIMERTO SET THE TIME OF DAY AUTOMATIC TIMER CONTROL TO SWITCH THE FAN OVEN ON AND OFF AUTOMATICALLYRETURNING THE COOKER TO MANUAL OR TO CANCEL AN AUTOMATIC PROGRAMME TO SET THE TIMER TO SWITCH OFF ONLYHOW TO USE THE DUAL GRILL The grill door must be left open when grillingTHE DUAL GRILL USES OF THE GRILLProtect your hands when removing the grill pan handle Ensure that you support the grill pan when it is withdrawnTHE GRILL PAN AND HANDLE Ensure the handle is positively locatedThe food should be turned over during cooking as required GRILLING CHART HOW TO USE THE TOP OVEN THE TOP OVENUSES OF THE TOP OVEN TO FIT THE TOP OVEN SHELFUse the top oven when you want to warm plates. Use a setting of 80C - 100C on the oven temperature control TOP OVEN COOKING CHART HOW TO USE THE FAN OVEN THE FAN OVENUSES OF THE FAN OVEN PREHEATINGTO FIT THE FAN OVEN SHELVES FAN OVEN COOKING CHART ROASTING CHART ROASTING CHARTHOW TO DEFROST DEFROST FEATUREUSES OF DEFROST FEATURE CLEANING THE OUTSIDE OF THE APPLIANCE CARE AND CLEANINGCLEANING MATERIALS CLEANING THE OUTER AND INNER DOOR GLASS PANELS TO REMOVE THE OUTER GLASSHousehold detergents and bleaches Impregnated pads unsuitable for non- stick saucepansTO CLEAN THE INNER GLASS DOOR CLEANING THE FAN OVENTO REPLACE THE OUTER DOOR GLASS DO NOT attempt to use the oven without the glass being in placeCLEANING THE GRILL / TOP OVEN COMPARTMENT CLEANING THE TOP OVEN ROOFTO REMOVE THE WIREWORK RUNNERS Ensure the screws are firmly in place after cleaningTHE OVEN CLEANING CYCLE - FAN OVEN ONLY CLEANING THE SHELVES, WIREWORK RUNNERS AND OVEN FURNITURECARE OF STAYCLEAN SURFACES COOKING TO REDUCE SOILAGE REPLACING THE OVEN LIGHT BULBThe Grill, Ovens and Timer do not work The Timer does not work The Indicator Neons are not working correctlySOMETHING NOT WORKING? The Grill and Top Oven work but the Fan Oven does notThe Oven temperature is too high or low The Oven Light fails to illuminateThe Oven Fan is noisy CUSTOMER CARE DEPARTMENT 0870 5SERVICE AND SPARE PARTS GUARANTEE CONDITIONS Standard guarantee conditionsEuropean Guarantee This guarantee does not coverTECHNICAL DETAILS CE Marking Directive 93/68/EECWARNINGS INSTALLATION INSTRUCTIONSCHOICE OF ELECTRICAL CONNECTION NOTE HOUSE CIRCUIT PREPARING CABINET FOR FITTING OVEN HOW TO FINISH UNPACKING TO REMOVE COVER OF MAINS TERMINAL CONNECTING TO THE MAINS TERMINAL Warning This appliance must be earthedCONNECTING TO A HOB OR COOKER POINT CHECKING ELECTRICAL CONNECTIONSN.B. Two people will be required to carry out the lifting procedure FITTING INTO THE SPACE BETWEEN CABINETSPage Part Number IMPORTANT NOTICEZANUSSI 55 - 77 HIGH STREET SLOUGH BERKSHIRE SL1 1DZ TELEPHONE